Parking Pay-and-Display Machine Survey (ParkeonGen)

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* 1. Which Pay-and-Display machine location did you use? (Example: Machine on 10th Street between I and J Streets. If you are unsure, you may leave this blank)

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* 2. How did you pay for your parking ?

Coins

Credit Card

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* 3. How much time did you purchase?

1 hour or less

1-2 hours

2-4 hours

4-9 hours

10 hours or more

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* 4. What was your destination after parking? Choose all that apply.

Work

Shopping

Dining

Event

Other

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* 5. Did you find the transaction easy to complete?

Yes

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* 6. Did you find the instructions clear and easy to follow?

Yes

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* 7. Please indicate your preference in using a parking meter.

I prefer a single-space meter.

I prefer a multi-space meter.

I don't have a preference.

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* 8. Please indicate your preference in payment.

I prefer to use coins

I prefer to use a credit card

I prefer to use a pre-paid card

I prefer to pay-by-phone or use a phone app

I don't have a preference

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* 9. Would you like to add detail to your answers for questions 7 and 8? (optional)

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* 10. Did you know about the various types of payment options?

Yes

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* 11. In your previous parking experiences in Sacramento, what have been your biggest complaints? Choose all that apply.

Meters don't give time for coins when inserted

I have to carry too many coins

I don't have enough options for payment

I can't read the meter display

Instructions for using the meter aren't clear

Hours of operation/enforcement aren't clear

Identifying the meter to report a problem isn't easy

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* 12. How did this purchase compare to your experiences with other pay-and-display machines in the City of Sacramento or in other cities?

Much better

Better

Same

Worse

Much worse

Why did you choose that option?

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* 13. Where in the City do you use on-street parking? Choose all that apply.

Downtown, short-term meters

Downtown, 10-hour meters

Midtown, short-term meters

Midtown, 10-hour meters

Old Sacramento

Other short-term meters

Other 10-hour meters

I don't park at meters

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* 14. As a thank you for completing this survey, there will be a drawing for a free parking session at any garage operated by the City of Sacramento. If you are interested in having your name included in the drawing for a chance to win, please enter your name and mailing address.