* 1. Chargify is best supported by:

* 2. How important are these aspects of Chargify?

  Very Important Important Somewhat Important Not Important
Fast development of new Chargify billing features.
Quick turnaround on support requests.
Knowing that Chargify relies on the best people & technologies.
Knowing that Chargify will be here for a long time.
Using Chargify for free in the early days of my business.

* 3. Who should pay for Support costs?

  Strongly Agree Agree Disagree Strongly Disagree
Everyone should share support costs.
Those who need more support should pay more.
I want to pay for priority/premium support.

* 4. Merchant accounts & payment gateways

  Strongly Agree Agree Disagree Strongly Disagree
I'd like more help understanding merchant accounts & payment gateways.
When I signed up for Chargify, I needed a merchant account or payment gateway.

* 5. Receiving advertising to save money on Chargify services. You would ALWAYS be able to pay more to stop these deals.

  Strongly Agree Agree Disagree Strongly Disagree
I'd like to receive 3rd party advertising from banks, etc, in trade for lower costs.
Emails that Chargify sends to my customers can say "Billing by Chargify", in trade for lower costs.

* 6. Anything else you'd like to add? Please include contact info if you would like a reply.

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