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NWCA Client Satisfaction Survey 2026
Thank you for taking the time to complete this brief survey!
Your feedback is important to us. All responses are anonymous.
1.
When visiting NWCA I felt welcomed.
No
1 star
Somewhat
2 stars
Yes
3 stars
N/A
2.
When calling NWCA, I was satisfied with my experience.
No
1 star
Somewhat
2 stars
Yes
3 stars
N/A
3.
NWCA staff treated me with respect.
No
1 star
Somewhat
2 stars
Yes
3 stars
4.
I was made aware of services or programs that I may qualify for.
No
1 star
Somewhat
2 stars
Yes
3 stars
5.
What Programs or Services have you accessed at NWCA in the past year?
Conservation Improvement Program (appliances, light bulbs, shower heads for your home)
Energy Assistance
Food Assistance
Gas Cards
Head Start/Early Head Start
Health Insurance- MNsure Navigator
Homeless Prevention- rent/deposit assistance, emergency housing (hotel)
Home Repair- (Small Cities/Live Well at Home)
Little Brother/Little Sister
Project Christmas Tree
Vehicle Repair
Weatherization
Whole Family Approach
Other (please specify)
6.
Would you recommend NWCA programs and services to others?
Yes
No
Unsure
Please explain.
