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MWTours Customer Satisfaction Survey
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1.
Please Enter your MWT Booking number (
MWT-00000
)
(Required.)
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2.
On a scale of 0 to 10,
How likely is it that you would recommend MW Tours to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
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3.
On a scale of 1 being the lowest and 4 the highest, please rate the following categories
(Required.)
4 (Excellent)
3 (Good)
2 (Fair)
1 (Poor)
N/A
Pre-Tour arrangements with our reservation staff
4 (Excellent)
3 (Good)
2 (Fair)
1 (Poor)
N/A
Coach Service & Standard
4 (Excellent)
3 (Good)
2 (Fair)
1 (Poor)
N/A
Meal Quality & Variety
4 (Excellent)
3 (Good)
2 (Fair)
1 (Poor)
N/A
Hotel Quality
4 (Excellent)
3 (Good)
2 (Fair)
1 (Poor)
N/A
Sightseeing Arrangements & Quality
4 (Excellent)
3 (Good)
2 (Fair)
1 (Poor)
N/A
National Guide / Tour Leader
4 (Excellent)
3 (Good)
2 (Fair)
1 (Poor)
N/A
Local Guides
4 (Excellent)
3 (Good)
2 (Fair)
1 (Poor)
N/A
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4.
Overall, how satisfied or dissatisfied are you with MW Tours?
(Required.)
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
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5.
Which of the following words would you use to describe our products? Select all that apply.
(Required.)
Reliable
High quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
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6.
How well do our products meet your needs?
(Required.)
Extremely well
Very well
Somewhat well
Not so well
Not at all well
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7.
How would you rate the quality of the product?
(Required.)
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
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8.
How would you rate the value for money of the product?
(Required.)
Excellent
Above average
Average
Below average
Poor
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9.
How long have you been a customer of MW Tours?
(Required.)
This is my first purchase
Less than six months
Six months to a year
1 - 2 years
3 or more years
I haven't made a purchase yet
10.
Please leave any other comments, questions, or concerns?
Current Progress,
0 of 10 answered