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SSON/ Simon Brown Survey
3.
Boss Quality Survey
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1.
Which of the following do you consider to be the FIVE most important leadership characteristics of a Shared Services Leader? Click box to select your answer.
(Required.)
Provides a clear vision of where we are going and leads by example
Keeps us informed of progress
Manages performance fairly
Offers support/provides regular coaching
Change Management experience
Stakeholder Engagement with clients
Hands-on task management
Empowers us /trusts us
Strong negotiator
Effective Time Manager
Has firm control of the department
Other (please specify)
2.
On a scale of 1-5 how effective is your current/most recent Shared Services Leader?
1 Not at all effective
2 Rarely effective
3 Sometimes effective
4 Effective most of the time
5 Very effective.
3.
What does your current/most recent Shared Services Leader do best? List three or more points
A
B
C
4.
What would you like your shared services leader to do better at? List three or more points
A
B
C
5.
Which shared services function do you work in /work with?
Finance
Information Technology
Human Resources
Procurement
Business Services
Other (please specify)