Stakeholder Satisfaction Survey

Thank you for taking the time to fill out this survey, your feedback is very important to us. This is a confidential survey, the information you provide will not disclose your identity unless you wish to be contacted. We are interested in your experience with VCS and the quality of service you received. Thank you for helping us ensure our service meets the needs of participants.
If you have any other questions please give us a call at 250-428-5547 or email:
admin@valley.services

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* 1. For this survey, I referred to the following programs:

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* 2. I was satisfied with the referral process.

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* 3. If you answered “Disagree” or “Strongly Disagree” please provide us with a suggestion that would improve our process.

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* 4. The people referred feel welcomed by our reception into our Agency or you
found reception to be welcoming.

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* 5. You were satisfied with the service that was provided (if applicable).

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* 6. You feel VCS programming as a whole, is meeting the needs of the community.

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* 7. What would improve our service?

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* 8. Overall, how would you rate your experience with the services provided?

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* 9. Do you feel that we are collaborative and communication is effective during service provision? (if applicable)

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* 10. If you answered disagree or strongly disagree how could we improve communication?

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* 11. If you have comments and would like a follow up phone call please leave your name and phone number.

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