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Customer Satisfaction Survey Template
1.
On a scale of 0 to 10,
How likely is it that you would recommend Pipe Lining Supply to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
2.
Which product or products are you using?
Quik-Shot
Quik-Coating
Quik-Heater
Quik-Roller
Renssi
Other
3.
Overall, how satisfied or dissatisfied are you with Pipe Lining Supply?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
4.
Which of the following words would you use to describe our products? Select all that apply.
Reliable
High quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
5.
How would you rate the quality of the product?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
6.
How responsive have we been to your questions or concerns about our products?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
7.
How long have you been a customer of our company?
This is my first purchase
Less than six months
Six months to a year
1 - 2 years
3 or more years
I haven't made a purchase yet
8.
How likely are you to purchase any of our products again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
9.
After training, how prepared did you feel you were for a job?
Extremely prepared
Very prepared
Somewhat prepared
Not so prepared
Not at all prepared
10.
Do you have any other comments, questions, or concerns?
Current Progress,
0 of 10 answered