UofL Health Specialty Pharmacy Patient Satisfaction Survey
1.
How likely are you to recommend our pharmacy to family and friends on a scale of 0 to 10 with zero being "Not likely at all" and 10 being "Extremely likely"?
0
1
2
3
4
5
6
7
8
9
10
2.
How satisfied were you with the education provided about your medication?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
3.
How satisfied were you with the education and counseling provided about your health condition or problem?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
4.
How satisfied were you with our pharmacy staff to quickly answer your questions and/or resolve any issues?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
5.
How satisfied were you with the condition and accuracy of your filled prescriptions?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
6.
How satisfied were you with the speed at which your medication was delivered?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
7.
How often were you able to talk to our pharmacy staff about your health or your filled prescriptions?
Always
Usually
Sometimes
Never
I did not want to talk to staff at the pharmacy about my health or my filled prescription
8.
Do you want to provide any additional comments or suggestions?
Yes
No
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