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Courtview Patient Experience
Patient Experience 2019
1.
Which provider did you see on your most recent visit to our practice?
Dr. Erin Hartwell
Christine Burns, NP
Cara Scott, NP
n/a
*
2.
When you need care are you able to get an appointment as soon as you need it?
(Required.)
Always
Usually
Sometimes
Rarely
Never
3.
Does your provider support you and take an active role in care?
Always
Usually
Sometimes
Rarely
Never
4.
Does your provider explain things in a way that is easy for you to understand?
Extremely clear
Very clear
Somewhat clear
Not so clear
Not at all clear
5.
Does you provider spend enough time with you?
Strongly agree
Agree
Disagree
Strongly disagree
6.
Did someone from the provider’s office talk with you about all the medications you are taking?
Always
Usually
Sometimes
Rarely
Never
7.
Does the practice keep you up to date on test results and referrals to specialists?
Always
Usually
Sometimes
Rarely
Never
8.
Overall how would rate the service you received from the medical assistant?
Excellent
Very Good
Good
Poor
9.
Overall how would you rate the service you received while checking in for your appointment?
Exceeded expectations
Met expectations
Below expectations
10.
Is there anything that would improve your experience with the service or care we provide you?
Current Progress,
0 of 10 answered