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1. Real Estate Transaction Evaluation of Client Services

Denise and Rick are continually striving to improve the high standard of service we provide our clients. It would greatly assist us in our efforts if you would rate the services and share some of your opinions of Ocean Reef Club Sotheby’s International Realty and us in your real estate transaction at Ocean Reef. These surveys help us in our commitment to provide the most professional service possible.

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1. Your Information

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2. How do you feel that our (Denise & Rick) general real estate knowledge was?

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3. Were all of your interactions with our firm (Ocean Reef Club Sotheby’s International Realty) courteous?

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4. Do you feel that we (Denise & Rick) were prompt in returning your calls, and e-mails?

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5. What was your overall rating of our firm (Ocean Reef Club Sotheby’s International Realty)?

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6. Do you feel that we (Denise & Rick) understood your needs and concerns?

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7. Do you feel that we (Denise & Rick) accurately described the services we would provide?

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8. Do you feel that we (Denise & Rick) were realistic in his or her recommendations for pricing?

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9. Did we (Denise & Rick) make recommendations to you about the property, showings and open houses to increase the likelihood of a sale?

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10. Do you feel that you were kept adequately informed about our efforts on your behalf as well as about what was happening in the market?

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11. Do you feel that we (Denise & Rick) were fair and honest in presenting the offer, counter offers and in recommendations made?

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12. During the time between acceptance of the contract for purchase and sale to the closing, do you feel that you were kept adequately informed as to what was happening?

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13. Would you recommend us (Denise & Rick) to a friend who needed to sell or buy real estate?

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14. How do you feel that our overall effectiveness was to your transaction?

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15. Do you have any suggestions or comments on how we can improve our service?

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16. How would you rate your overall experience with Denise, Rick Haney?

If we can be of any further service to you or to any of your family, friends or neighbors, please don’t hesitate to contact us anytime. Thank you for your time and consideration.

Best wishes,
Denise L. Haney                                                         Ricky C. Haney
Sales Associate                                                            Sales Associate
Denise@RickDenise.com                                           Rick@RickDenise.com

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