Brooklinema.gov Website Survey

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* 1. What do you like most about our website?

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* 2. How often do you visit our website?

Every day

A few times a week

About once a week

A few times a month

Once a month

Less than once a month

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* 3. What would you like to change in the website?

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* 4. On a scale of 1-10, how likely are you to recommend our website to your friends or family?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 5. Did you face any challenge while using our website?

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* 6. Do you have any suggestions or comments?

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* 7. Did you like the design of the website?

Yes

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* 8. Did you like the colors of the website?

Yes

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* 9. Were you able to differentiate links easily?

Yes

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* 10. Did you find the images on the website useful?

Yes

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* 11. Did you find the images on the website relevant?

Yes

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* 12. Suggestion for Design Improvements

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* 13. How was the experience with our website on your smartphone? Please indicate you used an iOS device or Android Device.

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* 14. Was the size of web controls appropriate enough?

Yes

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* 15. Could you get all the necessary features on our mobile website?

Yes

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* 16. Do you think you had to click too much to get what you were looking for? If so, can you provide an example?

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* 17. Did the website render well in your browser?

Yes

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* 18. On a scale of 0-10, how would you rate the usability of our website?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 19. What do you like about our existing website?

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* 20. What would you like to change on our existing website?

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* 21. What would you like to see on our new website?

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* 22. Would you like to be involved in our website redesign? If yes, please share your contact details.

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* 23. Do you have any other suggestions?

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* 24. Did you find the content on the website relevant?

Yes

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* 25. Could you search the content you were looking for?

Yes

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* 26. On a scale of 1-10 how do you rate the clarity of the content?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 27. On a scale of 1-10 how do you rate the conciseness of the content?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 28. Do you use any accessibility features in your browser?

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* 29. Do you use a screen reader such as JAWS?

Yes

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* 30. Do you use text to speech technology?

Yes

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* 31. What Accessibility improvements can we make?

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* 32. Did you find our public meeting calendar useful?

Yes

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* 33. Was it easy to get information on Brookline Boards and Commissions?

Yes

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* 34. Do you receive email notification of meeting?

Yes

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* 35. What improvements can we make in our meeting notices?

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* 36. Did you feel your payment details are secure on our website?

Yes

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* 37. Did the website accept common payment cards?

Yes

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* 38. Was the payment process smooth and fast?

Yes

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* 39. On a scale of 1-10, how do you rate the overall payment experience?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 40. Do you find it easy to get involved in Town Government?

Yes

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* 41. Have you use our Get Involved section?

Yes