Brooklinema.gov Website Survey

1.What do you like most about our website?
2.How often do you visit our website?
3.What would you like to change in the website?
4.On a scale of 1-10, how likely are you to recommend our website to your friends or family?
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10
5.Did you face any challenge while using our website?
6.Do you have any suggestions or comments?
7.Did you like the design of the website?
8.Did you like the colors of the website?
9.Were you able to differentiate links easily?
10.Did you find the images on the website useful?
11.Did you find the images on the website relevant?
12.Suggestion for Design Improvements
13.How was the experience with our website on your smartphone? Please indicate you used an iOS device or Android Device.
14.Was the size of web controls appropriate enough?
15.Could you get all the necessary features on our mobile website?
16.Do you think you had to click too much to get what you were looking for? If so, can you provide an example?
17.Did the website render well in your browser?
18.On a scale of 0-10, how would you rate the usability of our website?
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10
19.What do you like about our existing website?
20.What would you like to change on our existing website?
21.What would you like to see on our new website?
22.Would you like to be involved in our website redesign? If yes, please share your contact details.
23.Do you have any other suggestions?
24.Did you find the content on the website relevant?
25.Could you search the content you were looking for?
26.On a scale of 1-10 how do you rate the clarity of the content?
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10
27.On a scale of 1-10 how do you rate the conciseness of the content?
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10
28.Do you use any accessibility features in your browser?
29.Do you use a screen reader such as JAWS?
30.Do you use text to speech technology?
31.What Accessibility improvements can we make?
32.Did you find our public meeting calendar useful?
33.Was it easy to get information on Brookline Boards and Commissions?
34.Do you receive email notification of meeting?
35.What improvements can we make in our meeting notices?
36.Did you feel your payment details are secure on our website?
37.Did the website accept common payment cards?
38.Was the payment process smooth and fast?
39.On a scale of 1-10, how do you rate the overall payment experience?
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10
40.Do you find it easy to get involved in Town Government?
41.Have you use our Get Involved section?
42.How can we solicit community involvement more effectively on our website?
Current Progress,
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