Educate colleagues about the process of recovery and the use of recovery support services
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Coach peers about how to access treatment and services and navigate systems of care
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Relate their own recovery stories, and with permission, the recovery stories of others’ to inspire hope
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Participate in advocacy efforts to eliminate prejudice and discrimination of people who have behavioral health conditions and their families
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Support peers to use decision-making strategies when choosing services and supports
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Use respectful, person-centered, recovery-oriented language in written and verbal interactions with peers, family members, community members, and others
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Provide concrete assistance to help peers accomplish tasks and goals
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Assertively engage providers from mental health services, addiction services, and physical medicine to meet the needs of peers
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Validate peers’ experiences and feelings
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Understand his/her own personal values and culture and how these may contribute to biases, judgments and beliefs
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Convey hope to peers about their own recovery
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Discuss ongoing personal efforts to enhance health, wellness, and recovery
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Engage peers in collaborative and caring relationships
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Take action to address distress or a crisis by using knowledge of local resources, treatment, services and support preferences of peers
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Develop and maintain up-to-date information about community resources and services
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Appreciate and respect the cultural and spiritual beliefs and practices of peers and their families
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Self-care: Reflects and examines own personal motivations, judgments, and feelings that may be activated by the peer work, recognizing signs of distress, and knowing when to seek support
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