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* 1. What was the date and approximate time of your visit, call, or email to MCAS?

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* 2. Overall, how satisfied or dissatisfied are you with MCAS?

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* 3. Why were you visiting or contacting the shelter?

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* 4. If you visited/contacted the shelter to adopt a particular animal, how did you first hear about that animal?

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* 5. Please tell us your overall impression of each item.

  Excellent Average Needs improvement Not acceptable N/A
Cleanliness of facility
Cleanliness of animals
Public hours
Fees (adoption, etc.)
Helpful office staff
Helpful kennel staff
Friendly office staff
Friendly kennel staff
Knowledgeable office staff
Knowledgeable kennel staff
Adoption process

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* 6. Name of shelter staff who assisted you during your visit.

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* 7. Do you have any other comments, questions, or concerns?

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* 8. What is your overall impression of MCAS based on this visit or contact?

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* 9. Are there any areas that could use improvement? Please explain.

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* 10. Your name and contact information.

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