Customer Service Payment Options Survey Question Title * 1. How do you currently pay your fees/registrations etc? Online Mail In person Other (please specify) Question Title * 2. What form of payment type do you prefer to use online? Credit / Debit Card Paypal E check Other (please specify) Question Title * 3. Would you prefer to pay for Military/MCCS events online or at the cash office? I would prefer to pay online I prefer to pay at the Cash Office - Monday-Friday between 8-4:30 Both No preference Other (please specify) Question Title * 4. What are the reasons you might not pay for services and programs online? Security Concerns Not easy enough / not user friendly enough Lack of internet access I have no issues paying online Other (please specify) Question Title * 5. What do you like about online payment options? Select all that apply. Convenient - Time savings Lower costs Instant receipts & email confirmations Other (please specify) Question Title * 6. How important is .mil access for you, in terms of making payments online? Very Important - It is the only computer I have access to Important - More often than not it is my only way to access the internet No Preference - I could find a solution either way Not Important at All - I would not use a .mil computer for something like this Other (please specify) Question Title * 7. What is your age? 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 75 or older Question Title * 8. What is your gender? Female Male Question Title * 9. What is your military status/association? Active Duty Retired DoD Employee Dependent Other (please specify) Question Title * 10. Want to Win a $25 MCX Gift Card? Just add your email address and name in the box below to be entered to win. Thank you for completing the survey. You must be an authorized patron over the age of 18 to be eligible for the prize. MCCS employees are not eligible to win. Done