Outdoor Programs & Summer Camps Survey https://www.surveymonkey.com/r/OutPro070122 This survey is designed to evaluate your satisfaction with the Northwest River Park Summer Camp offered through Chesapeake Parks, Recreation and Tourism. As part of our ongoing efforts to continually improve, we ask you to provide feedback to assist the department in assessing existing services and programs. It is our sincere goal to provide programs that are worthwhile and enhance quality of life for the citizens and guests of Chesapeake. Please take a few moments to share your experience with us. Question Title 1. Which outdoor program or summer camp are you evaluating? (Please choose one.) Arboretum - Nature Academy Battle Walk Bird Walks Camp - Crazy Nature Week I Camp - Crazy Nature Week II Camp - Pre-School Ranger A.M. Camp - Pre-School Ranger P.M. Camp - Super Science Week Camp - Survival Week I Camp - Survival Week II Colonial Garden Tour Elizabeth River Park - Moms Rock Elizabeth River Park - Saturday SUNDays Guided Tree Tours Northwest River Park - Fireside Chat Northwest River Park - Skywatch Owl Prowl Other (please specify) Question Title 2. Are you: the participant parent of the participant(s) Question Title 3. Please rate your satisfaction with the program instructor on the following: Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable Approachability Approachability Exceeded Expectations Approachability Met Expectations Approachability Did Not Meet Expectations Approachability Not Applicable Responsiveness Responsiveness Exceeded Expectations Responsiveness Met Expectations Responsiveness Did Not Meet Expectations Responsiveness Not Applicable Communication/Engagement Communication/Engagement Exceeded Expectations Communication/Engagement Met Expectations Communication/Engagement Did Not Meet Expectations Communication/Engagement Not Applicable Customer Service Customer Service Exceeded Expectations Customer Service Met Expectations Customer Service Did Not Meet Expectations Customer Service Not Applicable Professional Knowledge Professional Knowledge Exceeded Expectations Professional Knowledge Met Expectations Professional Knowledge Did Not Meet Expectations Professional Knowledge Not Applicable Professionalism Professionalism Exceeded Expectations Professionalism Met Expectations Professionalism Did Not Meet Expectations Professionalism Not Applicable Consistency Consistency Exceeded Expectations Consistency Met Expectations Consistency Did Not Meet Expectations Consistency Not Applicable Question Title 4. Please rate the following for of the program you attended or participated in: Exceeds Expectations Meets Expectations Does not meet Expectations Not Applicable Instructor-to-Participant ratio Instructor-to-Participant ratio Exceeds Expectations Instructor-to-Participant ratio Meets Expectations Instructor-to-Participant ratio Does not meet Expectations Instructor-to-Participant ratio Not Applicable Safety of the program Safety of the program Exceeds Expectations Safety of the program Meets Expectations Safety of the program Does not meet Expectations Safety of the program Not Applicable Cleanliness of the facilities Cleanliness of the facilities Exceeds Expectations Cleanliness of the facilities Meets Expectations Cleanliness of the facilities Does not meet Expectations Cleanliness of the facilities Not Applicable Program hours Program hours Exceeds Expectations Program hours Meets Expectations Program hours Does not meet Expectations Program hours Not Applicable Enriching and enjoyable activities Enriching and enjoyable activities Exceeds Expectations Enriching and enjoyable activities Meets Expectations Enriching and enjoyable activities Does not meet Expectations Enriching and enjoyable activities Not Applicable Instructional/educational value Instructional/educational value Exceeds Expectations Instructional/educational value Meets Expectations Instructional/educational value Does not meet Expectations Instructional/educational value Not Applicable Registration process (if any) Registration process (if any) Exceeds Expectations Registration process (if any) Meets Expectations Registration process (if any) Does not meet Expectations Registration process (if any) Not Applicable Question Title 5. The program participant(s): Always Most of the time Some of the time Never Enjoyed attending the program Enjoyed attending the program Always Enjoyed attending the program Most of the time Enjoyed attending the program Some of the time Enjoyed attending the program Never Felt comfortable interacting with the instructor and/or program staff Felt comfortable interacting with the instructor and/or program staff Always Felt comfortable interacting with the instructor and/or program staff Most of the time Felt comfortable interacting with the instructor and/or program staff Some of the time Felt comfortable interacting with the instructor and/or program staff Never Felt comfortable interacting with the other program particpants Felt comfortable interacting with the other program particpants Always Felt comfortable interacting with the other program particpants Most of the time Felt comfortable interacting with the other program particpants Some of the time Felt comfortable interacting with the other program particpants Never Question Title 6. How likely are you to recommend the program to a friend, family member or colleague? Likely Not Likely Question Title 7. How did you hear about the program or event for which you are providing comments (Choose all that apply.) Chesapeake Alert Community or Senior Center Department Reports E-Newsletter Park Kiosk Peachjar Flyer from Chesapeake Public Schools Peake Discovery Guide Previous Participation or Attendance Printed Flyer or Brochure Social Media (e.g. Facebook, Instagram, etc.) Visitor Center WCTV Chesapeake Television Website - Parks, Recreation and Tourism Website - VisitChesapeake Word of Mouth Other (please specify) Question Title 8. Do you or your child(ren) participate in any other Chesapeake Parks, Recreation and Tourism activities, programs or events? Yes No If yes, please list the various activities, programs or events: Question Title 9. Please list other activities, sports or programs you would like to see offered by Chesapeake Parks, Recreation and Tourism. Question Title 10. Please provide any additional feedback you would like to share. Done
