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* 1. How often do you use the library?

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* 2. Do you have a MORE system library card?

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* 3. If yes, do you most commonly use the library in Osceola?

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* 4. In the past 12 months, have you or your family visited the library or used these library services to (check all that apply):

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* 5. Please rate your level of satisfaction with the following based upon your experience with the Wilberg Memorial Public Library of Osceola:

  Satisfied Neutral Dissatified
Library Hours
Ease of Physical Access to the library
Quality of the facility
Quiet places to work/read/study
Knowledge of the staff
Helpfulness of the staff

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* 6. Please rate your level of satisfaction with the following based upon your experience with the Wilberg Memorial Public Library of Osceola:

  Satisified Neutral Dissatisfied
Selection of adult books
Selection of children’s books
Selection of teen books
Selection of DVDs
Selection of audiobooks on CD
Selection of newspapers/magazines

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* 7. Please rate your level of satisfaction with the following based upon your experience with the Wilberg Memorial Public Library of Osceola:

  Satisfied Neutral Dissatisfied
Library’s website
Times & schedules for library programs
Availability of internet computers
Availability of meeting rooms
Overall what is your satisfaction with the library?

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* 8. How important to your community and/or household is it that the Wilberg Memorial Public Library of Osceola…

  Important Neutral Not Important
Promotes children’s literacy
Encourages preschool-aged children to play, read, and learn
Encourages school-aged children to play, read, and learn
Encourages teens to gather, read, and learn
Supports the educational success of children and teens
Supports the educational success of adults
Provides access to technology
Teaches and promotes skills to find, evaluate, and use news/information
Provides classes/resources to help community members develop job skills and search/apply for jobs
Helps community members find/access community resources, organizations, and services
Provides a place for civic engagement
Provides classes/resources to help community members develop small businesses
Promotes volunteerism/provides a hub for community service projects
Serves as a social place

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* 9. Do you or someone in your household identify as a person with a disability?

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* 10. If yes, is your/their accessibility adequately supported at the library? Please explain.

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* 11. What types of services would you like to see the library offer that it is not currently offering?

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* 12. What improvements to the library building/space would you like to see?

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* 13. What kinds of library events would be of interest to you and/or your family?

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* 14. How do you find out about library events/programs?

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* 15. What other information would you like to share with us?

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* 16. Where do you reside?

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* 17. If you wish to be entered to win one of several gift certificates to Osceola-area businesses, enter your name and contact information. Only one survey response per person. You may leave this section blank if you don't want to enter the prize drawing.

Your survey responses shall be kept confidential, and you will not be contacted. We will never share your contact information with anyone.

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