Celebrating a Dynamic Industry

There is no cost to apply, increase your chances of winning by applying for multiple categories! All applications must be completed and submitted by December 15, 2020.

Please note awards will only be issued for categories where two or more organizations have submitted an application. 
 
Community
This award recognizes outstanding voluntary contributions made by contact centres to the citizens of Manitoba between August 1, 2019-August 1, 2020. The award recipient is selected for demonstrating tremendous spirit and enriching both their workplace and their community. 
For additional information click on Next Steps
*Virtual judging will take place between January 4 - 15, 2021.
 
Health and Wellness 
This award recognizes contact centres that help their employees enhance their personal and professional lives through a wide-ranging wellness program. 
For additional information click on Next Steps.
*Virtual judging will take place between January 4 - 15, 2021.
 
People's Choice
MCCA's People's Choice Award for Manitoba’s Favourite Company for Customer Service will be chosen through public vote. Who will Manitoba choose?  Will it be you?​
*All partners in good standing will automatically be entered into this category. If you would prefer to be removed from this category please email Carmen@mcca.mb.ca.
 
Innovation
This award recognizes contact centres that have employed new or enhanced technology, processes, social media, reporting and/or organizational change in order to improve their customer and/or employee experience. 
For additional information click on Next Steps.
*Virtual judging will take place between January 4 - 15, 2021.
 
Employee Engagement
This award recognizes contact centres where employee surveys boast of job accomplishment and career fulfillment.
A link will be sent to you to distribute to your team on January 4, 2021 and will remain open until end of day January 15, 2021.
For additional information click on Next Steps.

Training and Performance
This award recognizes contact centres that demonstrate a dedication to developing the skills of its workforce and that provide opportunities for Industry advancement and future growth. 
For additional information click on Next Steps.
*Virtual judging will take place between January 4 - 15, 2021.
 
Click Save and Next below to begin your application.

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