Current Operating Model & Services Survey

Eastpointe Health and Fitness values our member feedback. We use several methods to ensure that we keep the lines of communication open. As you know we have made several adjustments to our operations since covid. Please take a few moments to answer the questions below to help us improve current operating model and services. This survey will only take 5 minutes to complete and we appreciate your feedback.

Question Title

* 1. Relative to your experience with us since reopening, how satisfied are you with the following:

	Extremely Satisfied	Satisfied	Neutral	Somewhat Satisfied	Not At All Satisfied
Cleaning & sanitization	Cleaning & sanitization Extremely Satisfied	Cleaning & sanitization Satisfied	Cleaning & sanitization Neutral	Cleaning & sanitization Somewhat Satisfied	Cleaning & sanitization Not At All Satisfied
Expanded Indoor workout areas	Expanded Indoor workout areas Extremely Satisfied	Expanded Indoor workout areas Satisfied	Expanded Indoor workout areas Neutral	Expanded Indoor workout areas Somewhat Satisfied	Expanded Indoor workout areas Not At All Satisfied
Outdoor Workout Area	Outdoor Workout Area Extremely Satisfied	Outdoor Workout Area Satisfied	Outdoor Workout Area Neutral	Outdoor Workout Area Somewhat Satisfied	Outdoor Workout Area Not At All Satisfied
Equipment Layout	Equipment Layout Extremely Satisfied	Equipment Layout Satisfied	Equipment Layout Neutral	Equipment Layout Somewhat Satisfied	Equipment Layout Not At All Satisfied
Group Fitness Classes & Schedule	Group Fitness Classes & Schedule Extremely Satisfied	Group Fitness Classes & Schedule Satisfied	Group Fitness Classes & Schedule Neutral	Group Fitness Classes & Schedule Somewhat Satisfied	Group Fitness Classes & Schedule Not At All Satisfied
Ongoing Communications & Newsletters	Ongoing Communications & Newsletters Extremely Satisfied	Ongoing Communications & Newsletters Satisfied	Ongoing Communications & Newsletters Neutral	Ongoing Communications & Newsletters Somewhat Satisfied	Ongoing Communications & Newsletters Not At All Satisfied

Comments

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* 2. How confident are you that you will be able to continue your workouts here with Eastpointe?

Very Confident

Somewhat Confident

Not At All Confident

Unsure

Other (please specify)

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* 3. What offerings or services have been most important to you since your return?

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* 4. Are there any additional changes to our services and offerings that you would recommend?

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* 5. Please provide your name and email. All specific feedback will be kept completely confidential. Thank you for participating in our operating model and services survey.

Keep in mind that ongoing feedback can be emailed to Paul@EastpointeHealthandFitness.com or Kim@EastpointeHealthandFitness.com or Comment Cards can be dropped in the box at the front desk.

Name

Email Address