Thank you for choosing to take this short survey.  We are always aiming to improve our service and the information you provide will help us identify opportunities for improvement.  All responses are reviewed by the Senior Management Team in the organization and they are used to generate specific improvement plans.

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* 1. Please let us know what facility you are providing feedback for:

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* 2. How satisfied are you with the service that Ontic has provided you with on this occasion?

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* 3. How likely are you to recommend Ontic to friends or colleagues in your industry?

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* 4. Were members of the Ontic Team responsive to your inquiries?

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* 5. Did you feel the Ontic Team were sufficiently empowered and equipped to resolve your inquiry?

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* 6. Did the Ontic Team provide a satisfactory level of proactive communication in regards to your inquiry?  

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* 7. Please provide any additional information in regards to the service you were provided.

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* 8. Thank you for taking the time to complete our survey.  Your feedback is extremely important to us.  
To help us effectively address your feedback, it would be very helpful if you can provide us with your contact details.

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* 9. What is your role or function within your organization?

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* 10. Please let us know if you would like an Ontic Team member to contact you in regards to your experience.

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