Pre-Work: OWL: Understanding Emotional Intelligence Question Title * What does Emotional Intelligence mean to you? Question Title * Which of these contributes to Emotional Intelligence? Having emotional outbursts Being curious Observing how you feel Communicating well Manipulating others Actively listening Understanding others' perspectives Taking responsibility for your feelings Empathy Other (please specify) Question Title * When you think of interacting with other people and building relationships, what can make it tough? (Pick your top three) Time constraints When people complain Feeling annoyed / frustrated Negativity Conflict Leaving your comfort zone Different Points of View Not feeling heard Getting defensive Other (please specify) Question Title * Share one strategy you use to keep calm in stressful situations / practice self-management: Question Title * What would you like to learn in this session? Done