Tell us how we did!

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* 1. What was the nature of your business today with OTEC?

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* 2. Were you happy with the service we provided you today?

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* 3. Do you feel like a member, owner or customer today?

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* 4. Did you have to contact us more than once to complete your business?

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* 5. Did you use any of OTEC’s electronic self-service options?  If so, which one? (check all that apply)

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* 6. If you used any of OTEC’s self-service options, rate your experience.

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* 7. Overall, rate your satisfaction with OTEC.

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* 8. Do you believe OTEC is a good value for the money you pay?

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* 9. Using a scale of 1-5, how would you rate OTEC on the following:

  1 (Lowest) 2 3 4 5 (Highest)
Being responsive, friendly, and customer oriented
Having knowledgeable and helpful employees

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* 10. Member Name

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* 11. Member Account Number

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* 12. Email Address

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* 13. Contact Phone Number

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* 14. Date of service

Date / Time

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* 15. Additional Comments?

T