This questionnaire is designed to measure the usability of OS OpenData Boundary-Line It focuses on the Information Product itself, as opposed to the Geographic Information Systems you use it on.

It has been developed by the University of Nottingham and Ordnance Survey. All information collected will be processed and stored securely. Any information that may identify individuals will be kept confidential.

Approximately how often do you use Boundary-Line?

Which Geographic Information System do you most often use when working with Boundary-Line?

Which of the following best describes the type of work you use Boundary-Line for?

Please respond to the following statements with reference to Boundary-Line. Try to focus on the data itself rather than the GIS that you use to work with it:

  Strongly Agree Agree Neutral Disagree Strongly Disagree Don't Understand N/A
1) This product contains insufficient data
2) This product is time consuming to use
3) I would like to use this product frequently
4) This product is slow to respond to my actions
5) This product improves my productivity
6) It is frustrating to use this product
7) I have to refer to the user guide when using this product
8) I can understand the information provided by this product
9) The documentation uses language that is difficult to understand
10) Overall, I am satisfied with this product

.

  Strongly Agree Agree Neutral Disagree Strongly Disagree Don't Understand N/A
11) I enjoy using this product
12) I am confident in using this product
13) At times the data is ambiguous
14) This product has some annoying features
15) File names in this product are easy to understand
16) The attribute definitions in this product are sufficiently specific
17) I would recommend this product to a friend
18) It is difficult to find the information I want with this product
19) I need help when I use this product
20) It is easy to find the information I need

.

  Strongly Agree Agree Neutral Disagree Strongly Disagree Don't Understand N/A
21) This product contains sufficient detail
22) I often notice errors with the data
23) This product rarely produces errors
24) This product does everything I need it to do
25) I understand how attributes are categorised
26) I dislike using this product
27) This product does everything I expect it to do
28) This product should contain more detailed data
29) I can complete my work quickly using this product
30) This product is unnecessarily complex
31) This product is easy to use
32) The organisation of the information is logical
33) The update process is transparent
Thank you for your time. If you have any questions please contact me:
Michael Brown
KTP Associate
Ordnance Survey Research
c530, Romsey Road, SOUTHAMPTON, United Kingdom, SO16 4GU
Phone: +44 (0) 23 8079 2446
www.ordnancesurvey.co.uk | michael.brown@ordnancesurvey.co.uk

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