Out of School Hours Care Feedback Survey
1.
What grade is/are your child/children in? (select all that apply)
Foundation
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
2.
Do you use the before school, after school or vacation care services, provided by Quantin Binnah?
Currently use the services
Previously have used the services
Have never used the services
3.
The level of care offered by Quantin Binnah meets my expectations:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
4.
My child/children enjoy attending the out of school hours programs:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
5.
Quantin Binnah staff are friendly and professional:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
6.
My child/children enjoy the food provided during the out of school hours programs:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
7.
My child’s/children’s dietary requirements and needs are appropriately catered for:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
8.
My child/children enjoy the activities provided during the out of school hours programs:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
9.
Do you have any other comments on the quality of services provided?
10.
The before school care represents value for money:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
N/A - I do not use
11.
The after school care represents value for money:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
N/A - I do not use
12.
The vacation care program represents value for money:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
N/A - I do not use
13.
Do you have any other comments on the overall value for money, fees or pricing of the services?
14.
There is sufficient permanent places available for my child/children in the before school care program:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
N/A - I do not use
15.
There is sufficient casual places available for my child/children in the before school care program:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
N/A - I do not use
16.
There is sufficient permanent places available for my child/children in the after school care program:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
N/A - I do not use
17.
There is sufficient casual places available for my child/children in the after school care program:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
N/A - I do not use
18.
There is sufficient places available for my child/children in the vacation care program:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
N/A - I do not use
19.
Do you have any other comments on the overall availability of places and booking experience?