Otonabee Conservation Customer Service Survey

This customer service survey is being conducted by Otonabee Conservation. Thank you in advance for taking the time to provide your input.
 
 
We want to learn more about your experience with us. Your answers will help with future planning and help us to understand how we can enhance our services and operations, moving forward.
 
 
Your answers will be completely anonymous. They will be grouped together with other visitor responses and used for future planning. If you would like us to contact you about your survey responses, you will have the option to provide us with your name and contact information at the end of this survey.
 
 
It will take about 5 minutes to complete this survey.
 
 
Thank you for your time and openness to complete this survey. Your input is very important to us.
1.What was the reason for your interaction with Otonabee Conservation?(Required.)
2.How did you connect with Otonabee Conservation?(Required.)
3.Based on your interaction with our staff, how satisfied were you with the following?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Not Applicable
Polite
Helpful
Solutions oriented
Professional
Respectful
Responded in a timely manner
Answered questions accurately
Scientific, technical & legislative information explained in a way I could understand
Explained processes well
Processes were completed as explained
4.Overall, how satisfied are you that your question was answered or issue was resolved appropriately?(Required.)
Very Unsatisfied
Neutral
Very Satisfied
5.How can we improve your experience with Otonabee Conservation? (please comment)
6.OPTIONAL | Please leave us your name and contact information if you would like us to contact you about your customer service experience. Thank you.