Website is easy to navigate
Website is easy to navigate Strongly agree
Website is easy to navigate Agree
Website is easy to navigate Neutral
Website is easy to navigate Disagree
Website is easy to navigate Strongly disagree
Website is easy to navigate N/A
I easily found the information I wanted
I easily found the information I wanted Strongly agree
I easily found the information I wanted Agree
I easily found the information I wanted Neutral
I easily found the information I wanted Disagree
I easily found the information I wanted Strongly disagree
I easily found the information I wanted N/A
I visit the OP website regularly
I visit the OP website regularly Strongly agree
I visit the OP website regularly Agree
I visit the OP website regularly Neutral
I visit the OP website regularly Disagree
I visit the OP website regularly Strongly disagree
I visit the OP website regularly N/A
The instructions and forms are easy to find
The instructions and forms are easy to find Strongly agree
The instructions and forms are easy to find Agree
The instructions and forms are easy to find Neutral
The instructions and forms are easy to find Disagree
The instructions and forms are easy to find Strongly disagree
The instructions and forms are easy to find N/A
I easily found out how to file a complaint
I easily found out how to file a complaint Strongly agree
I easily found out how to file a complaint Agree
I easily found out how to file a complaint Neutral
I easily found out how to file a complaint Disagree
I easily found out how to file a complaint Strongly disagree
I easily found out how to file a complaint N/A
The website provided an answer to my question
The website provided an answer to my question Strongly agree
The website provided an answer to my question Agree
The website provided an answer to my question Neutral
The website provided an answer to my question Disagree
The website provided an answer to my question Strongly disagree
The website provided an answer to my question N/A
It was easy to verify a licensee
It was easy to verify a licensee Strongly agree
It was easy to verify a licensee Agree
It was easy to verify a licensee Neutral
It was easy to verify a licensee Disagree
It was easy to verify a licensee Strongly disagree
It was easy to verify a licensee N/A
Information about practice was available
Information about practice was available Strongly agree
Information about practice was available Agree
Information about practice was available Neutral
Information about practice was available Disagree
Information about practice was available Strongly disagree
Information about practice was available N/A
Searching the website returned the intended results
Searching the website returned the intended results Strongly agree
Searching the website returned the intended results Agree
Searching the website returned the intended results Neutral
Searching the website returned the intended results Disagree
Searching the website returned the intended results Strongly disagree
Searching the website returned the intended results N/A