The purpose of this survey is to gather Ocean Pines property owners’/residents’ input on the development of a long-range plan for Ocean Pines. A long-range plan will help guide the decision-making process over the next 3-5 years, and your input and opinions are critical to help establish future priorities. Importantly, your individual responses will be kept strictly confidential and anonymous. You will need to answer all questions completely in order to submit your survey response.

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* 1. What is your current property owner/resident status in Ocean Pines? (check one)

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* 2. What type of lot do you currently own? (check one)

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* 3. Overall, how satisfied are you being an Ocean Pines property owner or resident?

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* 4. As an Ocean Pines property owner or resident, how important are each of the following to you?

  Not at all important Not so important Somewhat important Very important Extremely Important
Access to quality healthcare 
Amenities
Family friendly
Opportunities for involvement
Environmental consciousness
Ocean Pines Association overall customer service 
Activities
Community appearance/aesthetics
Ocean Pines location
Ocean Pines communications such as weekly "This Week in the Pines" e-newsletters, quarterly "Ocean Pines Reports" and "Activity Guides," websites, social media, etc.
Provides opportunities to live a healthy lifestyle
Safety
Parks
Maintenance of infrastructure (roads, bridges, drainage, bulkheads, etc.)
Property owner annual assessment fee overall value for the money

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* 5. As a property owner or resident, please rate how Ocean Pines is currently meeting your expectations with regard to the following.

  Significantly below expectations Slightly below expectations Meets expectations Slightly above expectations Significantly exceeds expectations No opinion/do not know
Opportunities for Involvement 
Community appearance/aesthetics
Access to quality healthcare
Family friendly
Amenities
Property owner annual assessment fee value for the money
Activities
Maintenance of infrastructure (roads, bridges, drainage, bulkheads, etc.)
Provides opportunities to live a healthy lifestyle
Parks
Ocean Pines Association overall customer satisfaction
Safety
Ocean Pines communications such as weekly "This Week in the Pines" e-newsletters, quarterly "Ocean Pines Reports" and "Activity Guides," websites, social media, etc.
Environmental consciousness

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* 6. Ocean Pines is considering developing a set of core values that will serve as principles and help guide future communications, decision making and culture for the community. Please indicate which of the following core values are most important to you. 

  Not important at all Slightly important Important Very important Extremely important
Respect – welcome differences in backgrounds, experiences and viewpoints, treating everyone with fairness and equity
Sustainability – adopt a long-term view in the decisions we make and the actions we take, so we can deliver enduring benefits to our community and environment well into the future
Integrity – behave professionally, ethically and reliably, maintaining transparency
Collaboration – seek opportunities to work with the community and communicate openly and honestly to ensure information is shared in a timely and efficient manner
Accountability – take responsibility for our actions, produce results, and recognize our responsibility to learn, change and improve performance

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* 7. Please rate how important the following Ocean Pines challenges/ opportunities are to you?

  Not important at all Slightly important Important Very important Extremely important
Board of Directors and General Manager working collaboratively
Responsiveness of Ocean Pines Association to my requests or needs
Transparency between Ocean Pines Association and its members
Enforcement of rules and regulations
Board of Directors continuity and consistency
Infrastructure issues including drainage, bulkheads, roads, bridges, etc.
Ocean Pines environmental and sustainability efforts (e.g., recycling, yard waste, water quality, etc.)

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* 8. Please rate your level of agreement with the following statements.

  Strongly disagree Slightly disagree Neutral – Do not agree nor disagree Slightly agree Strongly agree
I support the use of electronic voting (via the internet) for Board of Director elections and referendums
Ocean Pines should do more to partner with state, county, and local government
I support an increase in homeowner assessment fees to improve amenities and services
Ocean Pines should invest in new amenities
I am familiar with Ocean Pines emergency plans for natural disasters
Traffic on Route 589 is a major concern for me
The cost for use of amenities by Ocean Pines residents is fair
Ocean Pines should invest in improving current amenities
Ocean Pines offers programs and activities that meet my needs
I support an increase in homeowner assessment fees to improve our infrastructure issues, such as drainage and roads
The premium paid for use of our amenitites by non-residents is too low
I would support an increased enforcement of covenants and regulations

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* 9. If you have used any of the following Ocean Pines amenities in the past 6 months, please rate your level of satisfaction for each amenity that you have used. If you have not used the specific amenity, simply check “I have not used this amenity.” 

  Extremely unsatisfied Slightly unsatisfied Satisfied Very satisfied Extremely satisfied I have not used this amenity 
Beach Club
Playgrounds
Marina
Indoor pool
Walking/nature trails
Clubhouse Grille
Golf Course
Yacht Club
Parks and Recreation programs
Craft Club/Artisan Gift Shop
Parks
Boat ramps
Dog park
Farmers Market
Outdoor pools
Community center
Racquet Sports 
Beach Parking

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* 10. Please rate your interest in the following possible new and/or improved amenities or services.

  Not interested at all Slightly interested Moderately interested Very Interested Extremely interested
Shuttle to beaches during summer season
Fitness center
More parks
More playgrounds
Childcare facility
Electric car charging station
Improved disability accessibility for amenities
Updated Beach Club
Improved walking and bike paths
Improved street lighting
Racquet Sports expansion
Crab pier
Shuttle to local shopping
More community meeting space
More volunteer opportunities

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* 11. All things considered, how likely would it be for you to recommend Ocean Pines as a place to live to a friend or colleague? (Slide the dot on the scale of 0-100 with 0 being extremely unlikely and 100 being extremely likely)

0 100
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i We adjusted the number you entered based on the slider’s scale.

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* 12. What would be the one recommendation you have for Ocean Pines to improve upon in the next 3-5 years? This is the one question that is optional to answer/not to answer.

The final 3 questions are for classification purposes only. As mentioned earlier, your individual responses will be completely confidential.

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* 13. Who, if anyone, currently lives with you in your home In Ocean Pines (or if you are a part-time resident, when you are staying in your Ocean Pines home)?  Please check all that apply.

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* 14. What is your gender?

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* 15. What is your current age?

Thank you very much for taking the time to complete this survey. The final results of the survey will be shared at a future Ocean Pines Town Hall meeting and will also be available on the Ocean Pines website.

Sincerely,

The Ocean Pines Volunteer Strategic Planning Advisory Committee
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