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Please take a moment to answer a few questions about your experience with the OPPA Credit Union. Feedback is important for us to improve our services for you, our members.

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* 1. We recently updated our website. Are you able to find what you are looking for with relative ease? 

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* 2. We currently send out a bi-monthly e-newsletter and the occasional direct email, if there is specific or pressing information.  How do you feel about the amount of communication you receive from us?

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* 3. How would you rate the overall quality of service you receive at the OPPA Credit Union?

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* 4. Has anyone proactively reached out to you by phone or email in the past year to check in or discuss your accounts?

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* 5. Please rate your satisfaction  with our team in resolving any issues or handling your requests

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* 6. How would you rate our staff’s knowledge of financial products and services?

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* 7. How would you rate the responsiveness to which our team handles your inquiries.

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* 8. How would you rate the accuracy with which your accounts are handled?

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* 9. Why did you choose the OPPA Credit Union rather than a competitor?

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* 10. Do you feel our products and services are competitive?

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* 11. How can we improve our service to you?

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* 12. How likely is it that you would recommend OPPA Credit Union to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 13. Do you have any other comments, questions, or concerns?

0 of 13 answered
 

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