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OPEX survey: innovation and Covid-19
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1.
How strongly do you agree with the following statement?
“My organization encourages a culture that allows innovative ideas to be heard”
(Required.)
Strongly agree
Somewhat agree
Neither agree or disagree
Somewhat disagree
Completely disagree
Comments
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2.
Which of the following drive innovation within your company?
(Required.)
Market competition
Employee satisfaction
Products/service quality
Customer experience
Environmental concerns
Rules and regulations
Cost savings
Covid-19
Other (please specify)
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3.
Which area attracts the most investment for process improvement in your company?
(Required.)
Product, services and/or brand
Operations
Customer experience
Research and development
Training
Other (please specify)
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4.
In your opinion, does your company or organization spend enough each year on research, development and process improvement?
(Required.)
Yes
No
Don’t know
Comments
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5.
In your opinion, which process solution providers are the most innovative and why?
(Required.)
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6.
Of the following options, which is the most important measure of innovation success?
(Required.)
Increased revenue
Cost savings
Customer satisfaction
Employee satisfaction
Process efficiency
Increased brand awareness
Perception of being innovative
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7.
In your organization, where do the most successful innovations originate?
(Required.)
C-level or above
Vice-presidents and directors
Middle and lower management
Front-line workers and support staff
Outside consultants
Dedicated innovation teams
Other (please specify)
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8.
In your opinion, which of the following are the most notable barriers to innovation at your organization?
(Required.)
Business priorities
Communication
Failure to align with customer demands
Lack of dedicated budget
Lack of internal knowledge and skills
Lack of management buy-in
Lack of planning and time
Resistance to change
None of the above
Other (please specify)
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9.
How strongly you agree with the following statement?
“My organization has an enthusiastic commitment to diversity”
(Required.)
Strongly agree
Somewhat agree
Neither agree or disagree
Somewhat disagree
Completely disagree
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10.
Should innovation and process excellence be considered one and the same?
(Required.)
Yes
No
Don’t know
Comments
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11.
Has Covid-19 changed your company’s investment priorities?
(Required.)
Yes
No
Comments
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12.
Considering the current economic climate due to the global coronavirus pandemic, is now a sensible time for organizations to increase their expenditure on innovative process excellence?
(Required.)
Yes
No
Don’t know
Comments
*
13.
Have your priorities relative to your role changed due to Covid-19?
(Required.)
Yes
No
Please explain your answer in one sentence
14.
Please leave your name and contact email if you would like to find out more about becoming a PEX Network contributor.
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