Asset Management & Maintenance in Out-of-Home Advertising

Sponsored by Infor & LLP Group

We're interested in learning more about your company's asset management and maintenance practices. Completion of this survey is completely voluntary and should only take about 5-7 minutes. Your answers will be anonymous and used as research to improve future updates, features, and new products.

If you would like to be entered into a drawing for a $100 Visa Gift Card after you've completed the survey, we will ask you for your contact details so we can get in touch with you. Your email will not be used for any other purposes.

Question Title

* 1. Which one of the following categories best describes your company?

OOH Provider

OOH Maintenance Company

OOH Construction Company

OOH Supplier

Other (please specify)

Question Title

* 2. Which category best describes your primary job responsibility?

Administrative management (responsible for profit, financing, insurance, leasing, final purchase approval)

Maintenance management (responsible for specifying components, shop equipment replacement parts, vehicle maintenance)

Operations management (responsible for routing, utilization, safety)

Data management (responsible for managing, analyzing, and providing security for equipment, maintenance, and operations information)

Other (please specify)

Question Title

* 3. How important are each of the following at your company?

	Extremely important	Very important	Somewhat important	Not so important	Not at all important
Equipment maintenance and management	Equipment maintenance and management Extremely important	Equipment maintenance and management Very important	Equipment maintenance and management Somewhat important	Equipment maintenance and management Not so important	Equipment maintenance and management Not at all important
Fleet maintenance and management	Fleet maintenance and management Extremely important	Fleet maintenance and management Very important	Fleet maintenance and management Somewhat important	Fleet maintenance and management Not so important	Fleet maintenance and management Not at all important
Property maintenance and management	Property maintenance and management Extremely important	Property maintenance and management Very important	Property maintenance and management Somewhat important	Property maintenance and management Not so important	Property maintenance and management Not at all important
Work order scheduling, dispatching and tracking	Work order scheduling, dispatching and tracking Extremely important	Work order scheduling, dispatching and tracking Very important	Work order scheduling, dispatching and tracking Somewhat important	Work order scheduling, dispatching and tracking Not so important	Work order scheduling, dispatching and tracking Not at all important
Energy management and optimization	Energy management and optimization Extremely important	Energy management and optimization Very important	Energy management and optimization Somewhat important	Energy management and optimization Not so important	Energy management and optimization Not at all important
Warranty tracking and claims management	Warranty tracking and claims management Extremely important	Warranty tracking and claims management Very important	Warranty tracking and claims management Somewhat important	Warranty tracking and claims management Not so important	Warranty tracking and claims management Not at all important
Spare parts and inventory management	Spare parts and inventory management Extremely important	Spare parts and inventory management Very important	Spare parts and inventory management Somewhat important	Spare parts and inventory management Not so important	Spare parts and inventory management Not at all important
Bar coding and scanning capabilities	Bar coding and scanning capabilities Extremely important	Bar coding and scanning capabilities Very important	Bar coding and scanning capabilities Somewhat important	Bar coding and scanning capabilities Not so important	Bar coding and scanning capabilities Not at all important
Mobile connectivity for field operations visibility	Mobile connectivity for field operations visibility Extremely important	Mobile connectivity for field operations visibility Very important	Mobile connectivity for field operations visibility Somewhat important	Mobile connectivity for field operations visibility Not so important	Mobile connectivity for field operations visibility Not at all important
Data and system integration	Data and system integration Extremely important	Data and system integration Very important	Data and system integration Somewhat important	Data and system integration Not so important	Data and system integration Not at all important

Question Title

* 4. How often do you issue planned or corrective work orders at your company?

Weekly

Bi-weekly

Every 3-5 days

Daily

Other (please specify)

Question Title

* 5. When a work order is completed, who is responsible for entering the actual time, material, downtime, and other information at your company?

The person who performed the work enters the information

The maintenance supervisor reviews the information and enters the information

The operations manager reviews the information and enters the information

We do not keep track of this Information

Other (please specify)

Question Title

* 6. What types of maintenance programs are currently used at your company?

Reactive (run to failure)

Prescriptive (detect and prescribe fix to problems)

Preventive (calendar or usage-based)

Proactive (monitor and control root causes)

Predictive (diagnostics ahead of failure)

Other (please specify)

Question Title

* 7. Approximately what percentage of your maintenance activities fall into the Reactive Maintenance category where repairs are made only after you become aware of a problem? Please use the slider to choose a number from 0 to 100.

100

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 8. Approximately what percentage of your maintenance activities fall into the Preventive Maintenance category where service or repairs occur at regular intervals based on a pre-determined maintenance schedule? Please use the slider to choose a number from 0 to 100.

100

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 9. Approximately what percentage of your maintenance activities fall into the Predictive Maintenance category where data is utilized to predict when a failure will occur, and the asset is serviced before that happens? Please use the slider to choose a number from 0 to 100.

100

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 10. What would you consider to be a realistic and foreseeable benefit of maintenance analytics? Choose all that apply.

Using IoT sensors that trigger an alert when failure is predicted

Reduction in unscheduled maintenance

Improved asset utilization

Lower cost of maintenance and operations

Extended asset lifecycle

Improved employee satisfaction

Improved operational safety

Improved customer service

Lower cost of repair

Other (please specify)

Question Title

* 11. Regarding systems for supporting adequate data quality, capture, or storage, which of the following best describes your current situation? Choose all that apply.

We are successfully capturing asset maintenance data for maintenance parts and labor

We are not successfully leveraging data for tracking maintenance parts and labor

We are struggling with data quality due to manual entry of information from other systems

We’re pulling together information from various sources, but it’s labor intensive to do and we could benefit from having the information sooner

We don’t have a practical way of storing and analyzing the amount of data available to us

None of the above apply

Question Title

* 12. Is your maintenance and operational data history organized in a way that you could use it to develop maintenance predictions?

Yes

No, but we are working to improve the quality of data we capture

No, and I don’t think our data will ever be in shape to support predictions

I don’t know

Question Title

* 13. Which of the following types of reports do you regularly produce? Choose all that apply.

Equipment downtime in order of the highest to lowest total hours (weekly or monthly)

Equipment downtime in order of highest to lowest in total lost revenue dollars (weekly or monthly)

Installation costs for creative changes in order of highest to lowest (weekly or monthly)

Maintenance costs for equipment or structures in order of highest to lowest (weekly or monthly)

Mean Time to Repair (MTR) for equipment

Mean Time Between Failure (MTBF) for equipment

Other (please specify)

Question Title

* 14. Regarding processes for supporting data quality, capture, storage, and analysis, to what extent do you agree or disagree with the following statements?

	Strongly Disagree	Somewhat Disagree	Neither Agree nor Disagree	Somewhat Agree	Strongly Agree
“We don’t have practical ways of ingesting, organizing and leveraging data from external systems."	“We don’t have practical ways of ingesting, organizing and leveraging data from external systems." Strongly Disagree	“We don’t have practical ways of ingesting, organizing and leveraging data from external systems." Somewhat Disagree	“We don’t have practical ways of ingesting, organizing and leveraging data from external systems." Neither Agree nor Disagree	“We don’t have practical ways of ingesting, organizing and leveraging data from external systems." Somewhat Agree	“We don’t have practical ways of ingesting, organizing and leveraging data from external systems." Strongly Agree
“Some executives just don’t trust the data when presented and make decisions based on their own gut instincts.”	“Some executives just don’t trust the data when presented and make decisions based on their own gut instincts.” Strongly Disagree	“Some executives just don’t trust the data when presented and make decisions based on their own gut instincts.” Somewhat Disagree	“Some executives just don’t trust the data when presented and make decisions based on their own gut instincts.” Neither Agree nor Disagree	“Some executives just don’t trust the data when presented and make decisions based on their own gut instincts.” Somewhat Agree	“Some executives just don’t trust the data when presented and make decisions based on their own gut instincts.” Strongly Agree
“We have the data, but we struggle to compile and use it in a timely fashion.”	“We have the data, but we struggle to compile and use it in a timely fashion.” Strongly Disagree	“We have the data, but we struggle to compile and use it in a timely fashion.” Somewhat Disagree	“We have the data, but we struggle to compile and use it in a timely fashion.” Neither Agree nor Disagree	“We have the data, but we struggle to compile and use it in a timely fashion.” Somewhat Agree	“We have the data, but we struggle to compile and use it in a timely fashion.” Strongly Agree
“Our staff lacks the training or knowledge of how to use the data effectively.”	“Our staff lacks the training or knowledge of how to use the data effectively.” Strongly Disagree	“Our staff lacks the training or knowledge of how to use the data effectively.” Somewhat Disagree	“Our staff lacks the training or knowledge of how to use the data effectively.” Neither Agree nor Disagree	“Our staff lacks the training or knowledge of how to use the data effectively.” Somewhat Agree	“Our staff lacks the training or knowledge of how to use the data effectively.” Strongly Agree
“Information from our maintenance staff is incomplete, error prone, such that confidence in its accuracy is low.”	“Information from our maintenance staff is incomplete, error prone, such that confidence in its accuracy is low.” Strongly Disagree	“Information from our maintenance staff is incomplete, error prone, such that confidence in its accuracy is low.” Somewhat Disagree	“Information from our maintenance staff is incomplete, error prone, such that confidence in its accuracy is low.” Neither Agree nor Disagree	“Information from our maintenance staff is incomplete, error prone, such that confidence in its accuracy is low.” Somewhat Agree	“Information from our maintenance staff is incomplete, error prone, such that confidence in its accuracy is low.” Strongly Agree

Question Title

* 15. Are you currently using a CMMS or EAM System? If so, which one:

ABB

Infor

IBM Maximo

Maintenance Connection

OnePM

Oracle

SAP

None

Other (please specify)