CCSU Ombudsman Office Survey All survey responses are anonymous and will help improve service quality. Question Title * 1. How would you rate the courtesy of the Ombudsman? Excellent Very Good Good Fair Poor Don't Know / Not Applicable Question Title * 2. How would you rate the timeliness to meet or receive a response from the Ombudsman? Excellent Very Good Good Fair Poor Don't Know / Not Applicable Question Title * 3. How would you rate the Ombudsman in keeping his promises regarding what he agreed to do after speaking with you? Excellent Very Good Good Fair Poor Don't Know / Not Applicable Question Title * 4. How would you rate the quality of the Ombudsman providing accurate information and his knowledge regarding pertinent institutional policies and procedures? Excellent Very Good Good Fair Poor Don't Know / Not Applicable Question Title * 5. How would you rate the Ombudsman's ability to help you identify and evaluate options to address your concerns? Excellent Very Good Good Fair Poor Don't Know / Not Applicable Question Title * 6. How would you rate the Ombudsman's ability to maintain the confidentiality of your issue? Excellent Very Good Good Fair Poor Don't Know / Not Applicable Question Title * 7. How would you rate your overall experience with the Ombudsman Office? Excellent Very Good Good Fair Poor Don't Know / Not Applicable Question Title * 8. Please select your constituent group Undergraduate Student Graduate Student Staff Member Faculty Member Other (please specify) Question Title * 9. I identify my gender as Question Title * 10. My ethnic background is Done