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Northwest Oregon Facilitation Initiative - Feedback Survey
Thank you for taking this survey! We are interested in your honest opinions so that we can continue to improve our facilitation services.
*
1.
In which county were services needed?
(Required.)
Clatsop
Columbia
Lincoln
Polk
Tillamook
Washington
Yamhill
2.
What type of assistance did you receive? (Select all that apply)
Divorce / Separation
Child Custody
Modification (change an order)
Protective Order
Enforcement (other party isn't following an order)
Other (please specify)
3.
How did you receive service from NWOFI Facilitator? (Select all that apply)
Telephone
Video
Other (please specify)
4.
Overall, how satisfied were you with the experience with the facilitation service?
Very satisfied
Satisfied
Not satisfied
5.
How knowledgeable was the facilitator who assisted you?
Very knowledgeable
Knowledgeable
Not knowledgeable
6.
How respectful was the facilitator who assisted you?
Very respectful
Respectful
Not respectful
7.
How much time did it take us to address your questions and concerns?
Shorter than expected
About what I expected
Longer than expected
8.
Based on your interaction with the facilitation services, how likely is it that you would recommend OJD's Northwest Oregon Facilitation Initiative services to a friend or colleague?
Highly likely
Likely
Unlikely
9.
Is there anything that you think would improve our customer engagement service?
10.
Would you be willing to answer some demographics questions?
This information will help us build and improve customer engagement with the Northwest Oregon Facilitation Initiative.
Yes
No