OIA: Brand Module Feedback 2016

Introduction

Thank you for providing feedback on the Higg Index Brand Modules (Social and Environment). This survey should take 10-15 minutes to complete. Your answers will help the Sustainable Apparel Coalition evaluate needs for possible updates to the Brand Module.

The first 3 questions are required information to assist the Outdoor Industry Association in tracking progress on our Higg Index adoption goals.

Your survey input is confidential and will not be shared or attributed.

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* 1. Your contact info.

Name *

Company *

Country *

Email Address *

Phone Number

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* 2. Have you created an action plan based on your 2015 Brand Module results? (Note: This could be a simple list of possible go-forward initiatives, or a longer-term plan/roadmap).

Yes

In progress

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* 3. Please describe some of the actions/initiatives you are pursuing based on your results (or, if no action plan, how you intend to use your 2015 Brand Module results)

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* 4. What person(s) in your company completes the Brand Module(s)? Please list role(s).
If applicable, please separate between Environmental and Social & Labor modules.

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* 5. How much time (hours or days) did you spend on completing the Brand Module?

Brand Environment Module

Brand Social & Labor Module

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* 6. Please rank who in your company is the audience for your Brand SOCIAL AND LABOR Module(s) results (scores and benchmarked performance)?

Senior leaders (e.g. President or CEO; members of the C Suite)

N/A

Corporate Social Responsiblity

N/A

Legal

N/A

Supply Chain/Sourcing teams

N/A

Marketing

N/A

Information Technology

N/A

Product Design and Development

N/A

Retail operations

N/A

Facilities Management

N/A

Corporate Communications/PR

N/A

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* 7. Please rank who in your company is the audience for your Brand ENVIRONMENT Module(s) results (scores and benchmarked performance)?

Senior leaders (e.g. President or CEO; members of the C Suite)

N/A

Corporate Social Responsiblity

N/A

Legal

N/A

Supply Chain/Sourcing teams

N/A

Marketing

N/A

Information Technology

N/A

Product Design and Development

N/A

Retail operations

N/A

Facilities Management

N/A

Corporate Communications/PR

N/A

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* 8. What are the most common ways the Brand Module(s) is used in your company currently?

	Do not know	Not used for this purpose	Sometimes used for this purpose	Frequently used for this purpose
Benchmarking our performance against our peers	Benchmarking our performance against our peers Do not know	Benchmarking our performance against our peers Not used for this purpose	Benchmarking our performance against our peers Sometimes used for this purpose	Benchmarking our performance against our peers Frequently used for this purpose
Evaluating how our brands under a parent company compare next to each other	Evaluating how our brands under a parent company compare next to each other Do not know	Evaluating how our brands under a parent company compare next to each other Not used for this purpose	Evaluating how our brands under a parent company compare next to each other Sometimes used for this purpose	Evaluating how our brands under a parent company compare next to each other Frequently used for this purpose
Developing/evolving our Corporate Social Responsibility (CSR Strategy)	Developing/evolving our Corporate Social Responsibility (CSR Strategy) Do not know	Developing/evolving our Corporate Social Responsibility (CSR Strategy) Not used for this purpose	Developing/evolving our Corporate Social Responsibility (CSR Strategy) Sometimes used for this purpose	Developing/evolving our Corporate Social Responsibility (CSR Strategy) Frequently used for this purpose
Justifying building or growing our CSR programs	Justifying building or growing our CSR programs Do not know	Justifying building or growing our CSR programs Not used for this purpose	Justifying building or growing our CSR programs Sometimes used for this purpose	Justifying building or growing our CSR programs Frequently used for this purpose
Tracking important CSR indicators for CSR reporting	Tracking important CSR indicators for CSR reporting Do not know	Tracking important CSR indicators for CSR reporting Not used for this purpose	Tracking important CSR indicators for CSR reporting Sometimes used for this purpose	Tracking important CSR indicators for CSR reporting Frequently used for this purpose
Building internal awareness and buy-in around our CSR program	Building internal awareness and buy-in around our CSR program Do not know	Building internal awareness and buy-in around our CSR program Not used for this purpose	Building internal awareness and buy-in around our CSR program Sometimes used for this purpose	Building internal awareness and buy-in around our CSR program Frequently used for this purpose
Responding to customer requests for information (e.g. REI or MEC)	Responding to customer requests for information (e.g. REI or MEC) Do not know	Responding to customer requests for information (e.g. REI or MEC) Not used for this purpose	Responding to customer requests for information (e.g. REI or MEC) Sometimes used for this purpose	Responding to customer requests for information (e.g. REI or MEC) Frequently used for this purpose
Equal partnership -- sharing information with our suppliers in exchange for their sharing of their facilities module with us	Equal partnership -- sharing information with our suppliers in exchange for their sharing of their facilities module with us Do not know	Equal partnership -- sharing information with our suppliers in exchange for their sharing of their facilities module with us Not used for this purpose	Equal partnership -- sharing information with our suppliers in exchange for their sharing of their facilities module with us Sometimes used for this purpose	Equal partnership -- sharing information with our suppliers in exchange for their sharing of their facilities module with us Frequently used for this purpose
Sharing information about our company on Higg.org with other stakeholders we're connected with (e.g. NRDC or SIWI)	Sharing information about our company on Higg.org with other stakeholders we're connected with (e.g. NRDC or SIWI) Do not know	Sharing information about our company on Higg.org with other stakeholders we're connected with (e.g. NRDC or SIWI) Not used for this purpose	Sharing information about our company on Higg.org with other stakeholders we're connected with (e.g. NRDC or SIWI) Sometimes used for this purpose	Sharing information about our company on Higg.org with other stakeholders we're connected with (e.g. NRDC or SIWI) Frequently used for this purpose
Reducing requests for information that we receive (e.g. through various survey or ranking requests)	Reducing requests for information that we receive (e.g. through various survey or ranking requests) Do not know	Reducing requests for information that we receive (e.g. through various survey or ranking requests) Not used for this purpose	Reducing requests for information that we receive (e.g. through various survey or ranking requests) Sometimes used for this purpose	Reducing requests for information that we receive (e.g. through various survey or ranking requests) Frequently used for this purpose
Improving our scores for the day when we can share our Higg scores publicly in the future	Improving our scores for the day when we can share our Higg scores publicly in the future Do not know	Improving our scores for the day when we can share our Higg scores publicly in the future Not used for this purpose	Improving our scores for the day when we can share our Higg scores publicly in the future Sometimes used for this purpose	Improving our scores for the day when we can share our Higg scores publicly in the future Frequently used for this purpose
Getting recognition for our leadership or opportunities to improve with our senior leadership/Board of Directors?	Getting recognition for our leadership or opportunities to improve with our senior leadership/Board of Directors? Do not know	Getting recognition for our leadership or opportunities to improve with our senior leadership/Board of Directors? Not used for this purpose	Getting recognition for our leadership or opportunities to improve with our senior leadership/Board of Directors? Sometimes used for this purpose	Getting recognition for our leadership or opportunities to improve with our senior leadership/Board of Directors? Frequently used for this purpose

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* 9. What were the key insights or valuable information for your business that came from completing the Brand Module(s) ?

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* 10. After completing the Brand ENVIRONMENT Module, how usable did you find the module for your business ?

	Very usable	Somewhat usable	Not usable
General section	General section Very usable	General section Somewhat usable	General section Not usable
Materials section	Materials section Very usable	Materials section Somewhat usable	Materials section Not usable
Packaging section	Packaging section Very usable	Packaging section Somewhat usable	Packaging section Not usable
Manufacturing section	Manufacturing section Very usable	Manufacturing section Somewhat usable	Manufacturing section Not usable
Transportation section	Transportation section Very usable	Transportation section Somewhat usable	Transportation section Not usable
Care / Repair section	Care / Repair section Very usable	Care / Repair section Somewhat usable	Care / Repair section Not usable
End of Use section	End of Use section Very usable	End of Use section Somewhat usable	End of Use section Not usable

If you have selected "not usable " please add details as to why you have reached that conclusion

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* 11. After completing the Brand SOCIAL AND LABOR Module how usable did you find the module for your business ?

	Very usable	Somewhat usable	Not usable
SL B1: Company's Internal Social & Labor Performance Management	SL B1: Company's Internal Social & Labor Performance Management Very usable	SL B1: Company's Internal Social & Labor Performance Management Somewhat usable	SL B1: Company's Internal Social & Labor Performance Management Not usable
SL B2: Company's Social/Labor Performance Management System for partners in the value chain	SL B2: Company's Social/Labor Performance Management System for partners in the value chain Very usable	SL B2: Company's Social/Labor Performance Management System for partners in the value chain Somewhat usable	SL B2: Company's Social/Labor Performance Management System for partners in the value chain Not usable
SL B3: External engagement, Community Impact, Transparency and Public Disclosure	SL B3: External engagement, Community Impact, Transparency and Public Disclosure Very usable	SL B3: External engagement, Community Impact, Transparency and Public Disclosure Somewhat usable	SL B3: External engagement, Community Impact, Transparency and Public Disclosure Not usable

If you have selected "not usable" please add details as to why you have reached that conclusion

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* 12. How likely would the following content changes improve the value of the Brand Module to your business?

	Do not know or Not Applicable	Less likely	Not likely	More likely	Very likely
Adding question or section applicabilities so I only have to answer the questions that apply to my type of business	Adding question or section applicabilities so I only have to answer the questions that apply to my type of business Do not know or Not Applicable	Adding question or section applicabilities so I only have to answer the questions that apply to my type of business Less likely	Adding question or section applicabilities so I only have to answer the questions that apply to my type of business Not likely	Adding question or section applicabilities so I only have to answer the questions that apply to my type of business More likely	Adding question or section applicabilities so I only have to answer the questions that apply to my type of business Very likely
Making the assessment relevant to manufacturers that also have brands or direct retail operations	Making the assessment relevant to manufacturers that also have brands or direct retail operations Do not know or Not Applicable	Making the assessment relevant to manufacturers that also have brands or direct retail operations Less likely	Making the assessment relevant to manufacturers that also have brands or direct retail operations Not likely	Making the assessment relevant to manufacturers that also have brands or direct retail operations More likely	Making the assessment relevant to manufacturers that also have brands or direct retail operations Very likely
Making the questions more specific (removing subjectivity) and/or adding more guidance so it's clear what justifies a "yes" answer	Making the questions more specific (removing subjectivity) and/or adding more guidance so it's clear what justifies a "yes" answer Do not know or Not Applicable	Making the questions more specific (removing subjectivity) and/or adding more guidance so it's clear what justifies a "yes" answer Less likely	Making the questions more specific (removing subjectivity) and/or adding more guidance so it's clear what justifies a "yes" answer Not likely	Making the questions more specific (removing subjectivity) and/or adding more guidance so it's clear what justifies a "yes" answer More likely	Making the questions more specific (removing subjectivity) and/or adding more guidance so it's clear what justifies a "yes" answer Very likely
Adding more questions about retail operations	Adding more questions about retail operations Do not know or Not Applicable	Adding more questions about retail operations Less likely	Adding more questions about retail operations Not likely	Adding more questions about retail operations More likely	Adding more questions about retail operations Very likely
Combining the Higg Index Retail Module (piloted in 2015) with the Brand module	Combining the Higg Index Retail Module (piloted in 2015) with the Brand module Do not know or Not Applicable	Combining the Higg Index Retail Module (piloted in 2015) with the Brand module Less likely	Combining the Higg Index Retail Module (piloted in 2015) with the Brand module Not likely	Combining the Higg Index Retail Module (piloted in 2015) with the Brand module More likely	Combining the Higg Index Retail Module (piloted in 2015) with the Brand module Very likely
Providing verification so that I can communicate my Brand Module score publicly	Providing verification so that I can communicate my Brand Module score publicly Do not know or Not Applicable	Providing verification so that I can communicate my Brand Module score publicly Less likely	Providing verification so that I can communicate my Brand Module score publicly Not likely	Providing verification so that I can communicate my Brand Module score publicly More likely	Providing verification so that I can communicate my Brand Module score publicly Very likely
Adding equivalencies (check boxes for certifications or other measurement tools you use) to help reduce the number of questions I am asked	Adding equivalencies (check boxes for certifications or other measurement tools you use) to help reduce the number of questions I am asked Do not know or Not Applicable	Adding equivalencies (check boxes for certifications or other measurement tools you use) to help reduce the number of questions I am asked Less likely	Adding equivalencies (check boxes for certifications or other measurement tools you use) to help reduce the number of questions I am asked Not likely	Adding equivalencies (check boxes for certifications or other measurement tools you use) to help reduce the number of questions I am asked More likely	Adding equivalencies (check boxes for certifications or other measurement tools you use) to help reduce the number of questions I am asked Very likely
Generating reports to help with your other reporting needs (e.g. GRI, CDP, TSC, etc.)	Generating reports to help with your other reporting needs (e.g. GRI, CDP, TSC, etc.) Do not know or Not Applicable	Generating reports to help with your other reporting needs (e.g. GRI, CDP, TSC, etc.) Less likely	Generating reports to help with your other reporting needs (e.g. GRI, CDP, TSC, etc.) Not likely	Generating reports to help with your other reporting needs (e.g. GRI, CDP, TSC, etc.) More likely	Generating reports to help with your other reporting needs (e.g. GRI, CDP, TSC, etc.) Very likely
Aligning with the requirements of national plans or initiatives (e.g. Textile Bundis or OECD guidelines)?	Aligning with the requirements of national plans or initiatives (e.g. Textile Bundis or OECD guidelines)? Do not know or Not Applicable	Aligning with the requirements of national plans or initiatives (e.g. Textile Bundis or OECD guidelines)? Less likely	Aligning with the requirements of national plans or initiatives (e.g. Textile Bundis or OECD guidelines)? Not likely	Aligning with the requirements of national plans or initiatives (e.g. Textile Bundis or OECD guidelines)? More likely	Aligning with the requirements of national plans or initiatives (e.g. Textile Bundis or OECD guidelines)? Very likely
Gaining investor buy-in so Higg Index Brand Module scores can fulfill investor transparency requirements?	Gaining investor buy-in so Higg Index Brand Module scores can fulfill investor transparency requirements? Do not know or Not Applicable	Gaining investor buy-in so Higg Index Brand Module scores can fulfill investor transparency requirements? Less likely	Gaining investor buy-in so Higg Index Brand Module scores can fulfill investor transparency requirements? Not likely	Gaining investor buy-in so Higg Index Brand Module scores can fulfill investor transparency requirements? More likely	Gaining investor buy-in so Higg Index Brand Module scores can fulfill investor transparency requirements? Very likely
Adding metrics and built-in calculators to improve benchmarking, reporting, and analytics?	Adding metrics and built-in calculators to improve benchmarking, reporting, and analytics? Do not know or Not Applicable	Adding metrics and built-in calculators to improve benchmarking, reporting, and analytics? Less likely	Adding metrics and built-in calculators to improve benchmarking, reporting, and analytics? Not likely	Adding metrics and built-in calculators to improve benchmarking, reporting, and analytics? More likely	Adding metrics and built-in calculators to improve benchmarking, reporting, and analytics? Very likely
Integrate facility module scores for my supply chain?	Integrate facility module scores for my supply chain? Do not know or Not Applicable	Integrate facility module scores for my supply chain? Less likely	Integrate facility module scores for my supply chain? Not likely	Integrate facility module scores for my supply chain? More likely	Integrate facility module scores for my supply chain? Very likely
Integrate Product Module scores (eventually) so I can measure the responsibility of our merchandising activities	Integrate Product Module scores (eventually) so I can measure the responsibility of our merchandising activities Do not know or Not Applicable	Integrate Product Module scores (eventually) so I can measure the responsibility of our merchandising activities Less likely	Integrate Product Module scores (eventually) so I can measure the responsibility of our merchandising activities Not likely	Integrate Product Module scores (eventually) so I can measure the responsibility of our merchandising activities More likely	Integrate Product Module scores (eventually) so I can measure the responsibility of our merchandising activities Very likely
Demonstrating leadership so I can attract better financing	Demonstrating leadership so I can attract better financing Do not know or Not Applicable	Demonstrating leadership so I can attract better financing Less likely	Demonstrating leadership so I can attract better financing Not likely	Demonstrating leadership so I can attract better financing More likely	Demonstrating leadership so I can attract better financing Very likely

Please share your additional ideas for how we could improve the usability of the Brand Modules for you?

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* 13. Please describe how the Higg.org technology (user interface and platform) can be improved to be more user friendly and provide better outputs (benchmarking, analytics, and reporting).

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* 14. Use Cases (Future): If the improvements you listed were made how would you be able to use your Brand Module(s) score in the future?

	Do not know	Still not likely to use	Likely to use	Very likely to use
Benchmarking our performance against our peers	Benchmarking our performance against our peers Do not know	Benchmarking our performance against our peers Still not likely to use	Benchmarking our performance against our peers Likely to use	Benchmarking our performance against our peers Very likely to use
Evaluating how our brands under a parent company compare next to each other	Evaluating how our brands under a parent company compare next to each other Do not know	Evaluating how our brands under a parent company compare next to each other Still not likely to use	Evaluating how our brands under a parent company compare next to each other Likely to use	Evaluating how our brands under a parent company compare next to each other Very likely to use
Developing/evolving our Corporate Social Responsibility (CSR Strategy)	Developing/evolving our Corporate Social Responsibility (CSR Strategy) Do not know	Developing/evolving our Corporate Social Responsibility (CSR Strategy) Still not likely to use	Developing/evolving our Corporate Social Responsibility (CSR Strategy) Likely to use	Developing/evolving our Corporate Social Responsibility (CSR Strategy) Very likely to use
Justifying building or growing our CSR programs	Justifying building or growing our CSR programs Do not know	Justifying building or growing our CSR programs Still not likely to use	Justifying building or growing our CSR programs Likely to use	Justifying building or growing our CSR programs Very likely to use
Tracking important CSR indicators for CSR reporting	Tracking important CSR indicators for CSR reporting Do not know	Tracking important CSR indicators for CSR reporting Still not likely to use	Tracking important CSR indicators for CSR reporting Likely to use	Tracking important CSR indicators for CSR reporting Very likely to use
Building internal awareness and buy-in around our CSR program	Building internal awareness and buy-in around our CSR program Do not know	Building internal awareness and buy-in around our CSR program Still not likely to use	Building internal awareness and buy-in around our CSR program Likely to use	Building internal awareness and buy-in around our CSR program Very likely to use
Responding to customer requests for information (e.g. REI or MEC)	Responding to customer requests for information (e.g. REI or MEC) Do not know	Responding to customer requests for information (e.g. REI or MEC) Still not likely to use	Responding to customer requests for information (e.g. REI or MEC) Likely to use	Responding to customer requests for information (e.g. REI or MEC) Very likely to use
Equal partnership -- sharing information with our suppliers in exchange for their sharing of their facilities module with us	Equal partnership -- sharing information with our suppliers in exchange for their sharing of their facilities module with us Do not know	Equal partnership -- sharing information with our suppliers in exchange for their sharing of their facilities module with us Still not likely to use	Equal partnership -- sharing information with our suppliers in exchange for their sharing of their facilities module with us Likely to use	Equal partnership -- sharing information with our suppliers in exchange for their sharing of their facilities module with us Very likely to use
Sharing information about our company on Higg.org with other stakeholders we're connected with (e.g. NRDC or SIWI)	Sharing information about our company on Higg.org with other stakeholders we're connected with (e.g. NRDC or SIWI) Do not know	Sharing information about our company on Higg.org with other stakeholders we're connected with (e.g. NRDC or SIWI) Still not likely to use	Sharing information about our company on Higg.org with other stakeholders we're connected with (e.g. NRDC or SIWI) Likely to use	Sharing information about our company on Higg.org with other stakeholders we're connected with (e.g. NRDC or SIWI) Very likely to use
Reducing requests for information that we receive (e.g. through various survey or ranking requests)	Reducing requests for information that we receive (e.g. through various survey or ranking requests) Do not know	Reducing requests for information that we receive (e.g. through various survey or ranking requests) Still not likely to use	Reducing requests for information that we receive (e.g. through various survey or ranking requests) Likely to use	Reducing requests for information that we receive (e.g. through various survey or ranking requests) Very likely to use
Improving our scores for the day when we can share our Higg scores publicly in the future	Improving our scores for the day when we can share our Higg scores publicly in the future Do not know	Improving our scores for the day when we can share our Higg scores publicly in the future Still not likely to use	Improving our scores for the day when we can share our Higg scores publicly in the future Likely to use	Improving our scores for the day when we can share our Higg scores publicly in the future Very likely to use
Getting recognition for our leadership or opportunities to improve with our senior leadership/Board of Directors?	Getting recognition for our leadership or opportunities to improve with our senior leadership/Board of Directors? Do not know	Getting recognition for our leadership or opportunities to improve with our senior leadership/Board of Directors? Still not likely to use	Getting recognition for our leadership or opportunities to improve with our senior leadership/Board of Directors? Likely to use	Getting recognition for our leadership or opportunities to improve with our senior leadership/Board of Directors? Very likely to use

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* 15. Is there any crucial question or information missing from the Brand Modules that pose a concern for your business ?

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* 16. What are critical "must NOT change" items to the Brand Modules?

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* 17. What other tools are you using to measure sustainability (Environment and Social & Labor) and drive performance within your brand and/or retail stores?

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* 1. Your contact info.

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* 2. Have you created an action plan based on your 2015 Brand Module results? (Note: This could be a simple list of possible go-forward initiatives, or a longer-term plan/roadmap).

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* 3. Please describe some of the actions/initiatives you are pursuing based on your results (or, if no action plan, how you intend to use your 2015 Brand Module results)

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* 4. What person(s) in your company completes the Brand Module(s)? Please list role(s).If applicable, please separate between Environmental and Social & Labor modules.

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* 5. How much time (hours or days) did you spend on completing the Brand Module?

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* 6. Please rank who in your company is the audience for your Brand SOCIAL AND LABOR Module(s) results (scores and benchmarked performance)?

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* 7. Please rank who in your company is the audience for your Brand ENVIRONMENT Module(s) results (scores and benchmarked performance)?

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* 8. What are the most common ways the Brand Module(s) is used in your company currently?

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* 9. What were the key insights or valuable information for your business that came from completing the Brand Module(s) ?

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* 10. After completing the Brand ENVIRONMENT Module, how usable did you find the module for your business ?

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* 11. After completing the Brand SOCIAL AND LABOR Module how usable did you find the module for your business ?

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* 12. How likely would the following content changes improve the value of the Brand Module to your business?

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* 13. Please describe how the Higg.org technology (user interface and platform) can be improved to be more user friendly and provide better outputs (benchmarking, analytics, and reporting).

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* 14. Use Cases (Future): If the improvements you listed were made how would you be able to use your Brand Module(s) score in the future?

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* 15. Is there any crucial question or information missing from the Brand Modules that pose a concern for your business ?

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* 16. What are critical "must NOT change" items to the Brand Modules?

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* 17. What other tools are you using to measure sustainability (Environment and Social & Labor) and drive performance within your brand and/or retail stores?

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* 18. If you are having your sustainability data certified/verified, who does this for you ?

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* 19. Can we interview you to gather more detailed feedback on the Brand Modules?

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* 20. What resources (documents, webinars, etc.) were most helpful to your company in the process of completing your Brand Module?

* 4. What person(s) in your company completes the Brand Module(s)? Please list role(s).
If applicable, please separate between Environmental and Social & Labor modules.