Ontario Health Team Northumberland (OHT-N) values your feedback. We appreciate your time in completing this brief survey about your recent online appointment booking experience.  Your feedback helps us to improve the online booking experience and better serve the healthcare needs of our community.

Ease of Use

*1.I found booking an appointment online easy.(Required.)

5 - Strongly Agree

4 - Agree

3 - Neutral

2 - Disagree

1 - Strongly Disagree

5 - Strongly Agree

4 - Agree

3 - Neutral

2 - Disagree

1 - Strongly Disagree

Convenient

*2.I was able to select an appointment time that was convenient for me.(Required.)

5 - Strongly Agree

4 - Agree

3 - Neutral

2 - Disagree

1 - Strongly Disagree

5 - Strongly Agree

4 - Agree

3 - Neutral

2 - Disagree

1 - Strongly Disagree

Better than calling

*3.Using the online appointment booking system was better than having to call to book an appointment.(Required.)

1 - Strongly Agree

2 - Agree

3 - Neutral

4 - Disagree

5 - Strongly Disagree

1 - Strongly Agree

2 - Agree

3 - Neutral

4 - Disagree

5 - Strongly Disagree

Recommend

*4.I would recommend booking an appointment online to my family or friends.(Required.)

5 - Strongly Agree

4 - Agree

3 - Neutral

2 - Disagree

1 - Strongly Disagree

5 - Strongly Agree

4 - Agree

3 - Neutral

2 - Disagree

1 - Strongly Disagree

Overall

*5.Overall, how would you rate your overall satisfaction with using online appointment booking?(Required.)

5 - Very Satisfied

4 - Satisfied

3 - Neutral

2 - Dissatisfied

1 - Very Dissatisfied

5 - Very Satisfied

4 - Satisfied

3 - Neutral

2 - Dissatisfied

1 - Very Dissatisfied

Other Helpful Information

*6.Please select the organization where you booked an online appointment:(Required.)

Community Health Centres of Northumberland

Lakeview Family Health Team

Trent Hills Family Health Team

Northumberland Family Health Team

Ganaraska Family Health Organization

Cobourg Family Health Organization

Cobourg Care Clinic