Business Recovery Survey

OVERVIEW

City of Charlottesville COVID Business Recovery Survey
The OED is seeking to understand the impact of COVID on our business community and continue to serve as an advocate and resource for City-based businesses.

We ask that you take a few minutes to share your experiences and thoughts to help us move forward together.

Question Title

* 1. Contact Information

Owner's First Name

Owner's Last Name

Business Name

Email Address

Phone Number

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* 2. Please select your business industry class, as defined by NAICS code.

Construction

Manufacturing

Retail Trade

Information

Finance and Insurance

Real Estate Rental and Leasing

Professional, Scientific, and Technical Services

Health Care and Social Assistance

Arts, Entertainment, and Recreation

Accommodation and Food Services

Other

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* 3. Which race best describes the majority business owner? (Please choose only one.)
This information is being requested to help the Office of Economic Development assess the equity of our work and our ability to reach and include a diverse business owner population.

American Indian or Alaskan Native

Asian / Pacific Islander

Black or African American

Hispanic

White / Caucasian

Prefer not to answer

Multiple ethnicity / Other (please specify)

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* 4. Which gender do you most identify with?

Female

Male

Other

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* 5. Current Number of Employees

0 - 5

6 - 10

11 - 20

20+

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* 6. How long has your business been in operation?

Less than 1 year

1 - 3 years

4 - 9 years

10+ years

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* 7. How has COVID-19 affected your business? (Please choose all that apply)

Added expenses to mitigate public safety risks (IE., cleaning supplies, gloves, masks, etc.)

Change of business hours

Change of business model

Employee layoffs

Business closures (voluntary or mandated)

Loss of revenue

Event cancellation

Reduced participation at gatherings and events

Off-site working options

Supply chain disruptions

Change in insurance rates

Established/enhanced alternative mode of business operations to sell and deliver products

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* 8. How has your business revenue changed during CY 2020, in comparison with previous years?

Decreased by more than 75%

Decreased between 50 and 75%

Decreased between 25 and 50%

No significant change in revenue

Increased between 0 and 25%

Increased between 25 and 50%

Increased between 50 and 75%

Increased by more than 75%

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* 9. If your business disruption continues at the current rate, how soon would your business be at risk of closing permanently?

Less than 1 month

1-2 months

3-5 months

More than 5 months

Not a current concern

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* 10. At this time, what are you most concerned about? (Please choose all that apply)

Paying this month's rent or mortgage

Making payroll this pay period and beyond

Employee's financial welfare

Losing work opportunities

Losing employees

Getting inventory and supplies

Customer traffic

Accessing government support related to COVID-19

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* 11. How long do you think it will take your business to recover to where it was pre-COVID-19?

1-6 months

6-12 months

More than a year

Unsure

I don't expect to fully recover

Our business has already recovered

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* 12. Please rank the resources and programs that have been the most helpful during the last 9 months.

EIDL loans

Grants through other organizations (VA 30 Day Fund, Rebuild VA, etc.)

Information provided through OED, SBDC, etc.

OED Grants (BRACE, GO Hire, SBRG)

OED Initiatives ('Curbside Pick Up' signs, reduced café and parking space rental fees, hand washing stations, PPE distribution, etc.)

Paycheck Protection Program

City and County partnership for 'Buy Local' campaign

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* 13. Please rate the effectiveness/helpfulness of OED during the last 9 months.

100 being very effective/helpful

100

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 14. How can OED best support you during COVID-19 recovery? (Please choose all that apply)

Helping me to understand and navigate government support programs

Advocating government for more financial support programs

Promotion and marketing to the local community

Access to reduced cost PPE

Information on operation/physical distancing best practices

Networking opportunities with other businesses to share ideas

Workshops/ Training/ Education (SBDC, CIC, etc.)

Continue to support business organizations (Chamber, DBAC, etc.)

Other (please specify)

Business Recovery Survey

OVERVIEW

Question Title

* 1. Contact Information

Question Title

* 2. Please select your business industry class, as defined by NAICS code.

Question Title

* 3. Which race best describes the majority business owner? (Please choose only one.)
This information is being requested to help the Office of Economic Development assess the equity of our work and our ability to reach and include a diverse business owner population.

Question Title

* 4. Which gender do you most identify with?

Question Title

* 5. Current Number of Employees

Question Title

* 6. How long has your business been in operation?

Question Title

* 7. How has COVID-19 affected your business? (Please choose all that apply)

Question Title

* 8. How has your business revenue changed during CY 2020, in comparison with previous years?

Question Title

* 9. If your business disruption continues at the current rate, how soon would your business be at risk of closing permanently?

Question Title

* 10. At this time, what are you most concerned about? (Please choose all that apply)

Question Title

* 11. How long do you think it will take your business to recover to where it was pre-COVID-19?

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* 12. Please rank the resources and programs that have been the most helpful during the last 9 months.

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* 13. Please rate the effectiveness/helpfulness of OED during the last 9 months.

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* 14. How can OED best support you during COVID-19 recovery? (Please choose all that apply)

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* 15. What NEW local government program could benefit your business the most as you recover from the impacts of COVID?

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* 16. Is there anything else you would like to add about business recovery issues or needs?

Question Title

* 1. Contact Information

Question Title

* 2. Please select your business industry class, as defined by NAICS code.

Question Title

* 3. Which race best describes the majority business owner? (Please choose only one.) This information is being requested to help the Office of Economic Development assess the equity of our work and our ability to reach and include a diverse business owner population.

Question Title

* 4. Which gender do you most identify with?

Question Title

* 5. Current Number of Employees

Question Title

* 6. How long has your business been in operation?

Question Title

* 7. How has COVID-19 affected your business? (Please choose all that apply)

Question Title

* 8. How has your business revenue changed during CY 2020, in comparison with previous years?

Question Title

* 9. If your business disruption continues at the current rate, how soon would your business be at risk of closing permanently?

Question Title

* 10. At this time, what are you most concerned about? (Please choose all that apply)

Question Title

* 11. How long do you think it will take your business to recover to where it was pre-COVID-19?

Question Title

* 12. Please rank the resources and programs that have been the most helpful during the last 9 months.

Question Title

* 13. Please rate the effectiveness/helpfulness of OED during the last 9 months.

Question Title

* 14. How can OED best support you during COVID-19 recovery? (Please choose all that apply)

Question Title

* 15. What NEW local government program could benefit your business the most as you recover from the impacts of COVID?

Question Title

* 16. Is there anything else you would like to add about business recovery issues or needs?

* 3. Which race best describes the majority business owner? (Please choose only one.)
This information is being requested to help the Office of Economic Development assess the equity of our work and our ability to reach and include a diverse business owner population.