Office of Developmental Disabilities Ombuds Program

Informing the Legislature’s work to ensure safe, quality DD services.
The Washington State legislature passed Senate Bill 6564 in 2016 out of concern for the health and well-being of people with developmental disabilities. The bill creates the Office of the Developmental Disabilities Ombuds (DD Ombuds). The DD Ombuds program operates statewide to investigate and report on services to people with developmental disabilities. The DD Ombuds focuses on resolving issues at the lowest level possible through individual complaint resolution. The program provides a range of services including monitoring, information on rights and responsibilities, and recommendations for changes in policy and procedures.  The DD Ombuds began in 2017 and operates as a separate and distinct program within DRW. Surveys completed using this form will go directly to Betty Schwieterman, State DD Ombuds - Office of Developmental Disabilities Ombuds.    

 Thank you very much for providing us with your input!

* 1. Name:

* 2. Email address:

* 3. Do you have a story about what is working well in the DD service delivery system that policy makers need to know about? For example, how a best practice affected you or someone you know? If so, please share.

* 4. The DD Ombuds will have an advisory council with members from throughout the state. Do you know anyone who would be a great advisory council member? If so, please share names and contact information.

* 5. Do you have a story that illustrates a problem with DD service delivery system that might benefit from the attention of policy makers? If so, please share.

* 6. The Office of DD Ombuds will be responsible for publishing several reports related the DD service delivery system. Some of the topics are already chosen. You will help choose the other topics. What do you think would make a good topic for a report to the Legislature?

* 7. The DD Ombuds will be recruiting and training people to be Certified DD Ombuds Volunteers. Do you know of any good places or organizations where volunteer recruitment information can be posted and shared? If so, please share.

* 8. What else do we need to know about related to the Office of DD Ombuds?

* 9. Which of the following best describes you? (Optional - Checking more than one is OK)

* 10. Do you live in Washington State?

* 11. What is your race/ethnicity? (Optional - Checking more than one is OK) We ask this question to help us ensure the feedback we receive is representative of the diverse communities DRW serves.