Oak Brook Police Survey

IT IS THE GOAL OF THE OAK BROOK POLICE DEPARTMENT TO PROVIDE QUALITY SERVICE TO THE COMMUNITY. SINCE YOU RECENTLY HAD CONTACT WITH US, WE ARE ASKING FOR YOUR HELP. PLEASE TAKE A FEW MOMENTS TO COMPLETE THE SURVEY REGARDING YOUR LAST CONTACT WITH US. YOUR FEEDBACK WILL BE OF GREAT ASSISTANCE IN OUR EFFORT TO MAKE CONTINUOUS IMPROVEMENTS IN THE QUALITY OF OUR SERVICES.

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* 1. Please enter the Case Number (Located on the mailing card):

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* 2. The reason for my contact with the Oak Brook Police Department was:

Report of a crime

Victim of a crime

Request Assistance in a non-criminal matter

Traffic Incident

Animal Complaint

Administrative Request

Other (please specify)

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* 3. Contact with:

Officer

Detective

Records Personnel

Community Service Officer

Administrative Staff

Auxiliary Police Officer

Dispatcher

Name or Badge Number:

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* 4. Please rate the Department Member

	Very Satisfied	Satisfied	No Opinion	Dissatisfied	Very Dissatisfied
Appearance	Appearance Very Satisfied	Appearance Satisfied	Appearance No Opinion	Appearance Dissatisfied	Appearance Very Dissatisfied
Attitude	Attitude Very Satisfied	Attitude Satisfied	Attitude No Opinion	Attitude Dissatisfied	Attitude Very Dissatisfied
Helpfulness	Helpfulness Very Satisfied	Helpfulness Satisfied	Helpfulness No Opinion	Helpfulness Dissatisfied	Helpfulness Very Dissatisfied
Knowledge	Knowledge Very Satisfied	Knowledge Satisfied	Knowledge No Opinion	Knowledge Dissatisfied	Knowledge Very Dissatisfied
Professionalism	Professionalism Very Satisfied	Professionalism Satisfied	Professionalism No Opinion	Professionalism Dissatisfied	Professionalism Very Dissatisfied
Quality of Service	Quality of Service Very Satisfied	Quality of Service Satisfied	Quality of Service No Opinion	Quality of Service Dissatisfied	Quality of Service Very Dissatisfied
Response Time	Response Time Very Satisfied	Response Time Satisfied	Response Time No Opinion	Response Time Dissatisfied	Response Time Very Dissatisfied
Competence	Competence Very Satisfied	Competence Satisfied	Competence No Opinion	Competence Dissatisfied	Competence Very Dissatisfied

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* 5. Please rate the overall performance of the Oak Brook Police Department:

	Very Satisfied	Satisfied	No Opinion	Dissatisfied	Very Dissatisfied
Performance	Performance Very Satisfied	Performance Satisfied	Performance No Opinion	Performance Dissatisfied	Performance Very Dissatisfied

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* 6. Please add any other comments you wish to add about this Department Member.

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* 7. Are there any additional comments that you would like to share about your experience with the Police Department or concerns over safety and security within the Village?

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* 8. Do you have any recommendations or suggestions for the improvement of the Oak Brook Police Department?

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* 9. Are you an Oak Brook resident?

Yes

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* 10. Do you wish to be contacted by the Police Department concerning the comments you have provided in this survey?

Yes

Optional: Please include your Name, Address and Phone Number