With almost eight months under your belt for 2014, NPOA would like your feedback regarding the general business climate in your market area. Please take our eight-question survey and submit ASAP. We will report our findings back to you within 10 days. All information submitted is treated with strict confidentiality, and will not be share with anyone outside of our Executive Staff.

Thank you.

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* 1. In what state are you located?

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* 2. Rating General Business Climate: How would you rate the overall business climate as it relates to your specific printing/copying business in terms of your current sales as compared to 2013.
(Please check only one)

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* 3. Overall Sales Trend: Please indicate the overall percentage that your sales are up or down
based upon your answer for question above.
Please Note: Enter whole number. Do not use decimal points or add percentage symbols. If entering a negative number,
please precede entry with "-" sign. i.e. -15% should be entered as -15)

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* 4. Specific Sales Trends: Please indicate the percentage by which you estimate your sales are up or down in the following specific areas.
Please Note: Enter whole number. Do not use decimal points or add percentage symbols. If entering a negative number,
please precede entry with "-" sign. i.e. -15% should be entered as -15)

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* 5. Prioritizing Corrective Steps You May Take: Please check-over the following list of possible corrective steps and indicate the level of priority you will assign to each area.

  Top Priority High Priority Average Priority Moderate Priority Low Priority
Improving or tightening financial controls and performance
Improving sales & marketing efforts (excluding outside sales efforts)
Improving Customer Service via training of managers and CSRs
Improving sales & efforts in terms of outside sales representatives
Improving efforts by specifically concentrating in areas of social media
Acquiring new, more productive equipment
More closely monitoring general pricing, and making changes where necessary
Improving Communications with employees re improving internal processes
Exploring adding new products and services
Eliminating current products and services

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* 6. Association Membership: Please check below printing association affiliations for your firm.
(Check all that apply)

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* 7. Industry Affiliation – Please indicate whether you are a:

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* 8. OPTIONAL: Estimated Annual Sales for 2014

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* 9. OPTIONAL INFORMATION:

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