The Newton Free Library is working on its five-year strategic plan and your feedback is essential for understanding how the library can best serve you and our community.

The survey will end on Friday, November 22 , 2024. Thank you for taking the time to help us!

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* 1. Do you have a Newton Free Library card?

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* 2. How often do you visit the library in person?

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* 3. If you do not visit the library in person, do you use the library's downloadable eBooks, audiobooks, streaming movies and/or digital resources? To learn more, visit this link: eBooks, streaming and more

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* 4. If you visit the library, what do you usually do? Please check all that apply.

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* 5. How satisfied are you with the current Newton Free Library's services?

  Very satisfied Satisfied Neither satisfied or dissatisfied Dissatisfied Very dissatisfied Not familiar or do not use these services
Adult collection
Library of Things collection
Teen collection
Tween collection
Children's collection
Free wireless internet (Wi-Fi)
Public computers
Printer, copier, scanner/fax machines
Reference and research help
One-on-one technology help
Overall customer service

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* 6. How satisfied are you with the current Newton Free Library's programs?

  Very satisfied Satisfied Neither satisfied or dissatisfied Dissatisfied Very dissatisfied Not familiar or do not attend this type of program
Adult Programs
ELL (English Language Learner) Programs
Teen Programs
Tween Programs
Children's Programs
Family Programs
All Ages Programs

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* 7. How satisfied are you with the following aspects of our library building?

  Very satisfied Satisfied Neither satisfied or dissatisfied Dissatisfied Very dissatisfied N/A
Cleanliness and maintenance of the library building
Comfort and variety of seating options
Lighting and overall environment
Accessibility for individuals with disabilities
Availability of quiet spaces for reading and studying
Clarity of signage and ease of finding your way around the library

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* 8. The following LIBRARY PRIORITIES were identified during our focus group discussions. Please tell us how important each priority is for you.

  1 (Most important) 2 3 4 5 (Least important)
Community Outreach and Inclusion:
This could include collaborating with community organizations, expanding online services such as multilingual resources and virtual programming​, and expand outreach efforts.
Facilities Improvement and Accessibility:
This could include looking at the overall layout of the current library space, improving space for people to work, study and read, and enhanced accessibility features for individuals with different physical needs​.
Technology and Digital Services:
This could include enhancing the digital infrastructure by improving Wi-Fi, offering more technology programs, and expanding the "Library of Things" with more equipment and gadgets for loan.
Programs for Diverse Communities:
This could include expanding programming to cater to different age groups and needs, and programs focusing on cultural exchange, sustainability, and social conversations​.
Marketing and Communications:
This could include clearer signage around the building, broadening community outreach to raise awareness about library resources and programs, and creating multilingual marketing materials.
Sustainability:
This could include making the library more environmentally friendly, using the outdoor space for programs, having programs related to sustainability, and ways to enhance resource sharing in the library.

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* 9. What is an issue or challenge do you wish the library could help you with?

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* 10. What three words do you hope will define the Newton Free Library in the future?
Please do not use phrases, just one word for each box.

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* 11. The following CITY PRIORITIES were identified during our focus group discussions. Please tell us how important each priority is for you.

  1 (Most important) 2 3 4 5 (Least important)
Affordable Housing and Housing Density
Public Transportation and Accessibility
Community and Social Connections
Education and School Collaboration
Sustainability and Climate Initiatives
Diversity, Equity, and Inclusion

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* 12. Is there anything else you would like to share with us about the Newton Free Library?

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