Newberry County Memorial Hospital Retail Dining Survey - October 2020 Dear Guest, To better serve you, Newberry County Memorial Hospital's Dining Services is conducting a survey to gain some feedback on your satisfaction with our dining services, new menus, and our Nutritics platform. We would also like to hear your suggestions as to how you think our current service and offerings could be enhanced. This survey will only take a few minutes of your time. Any information gained in this survey will be used to help enhance our dining program. Thank you for your feedback and we appreciate your support.Brandon CarnGeneral ManagerMetz Culinary Management Question Title * 1. In a normal work week, how often do you do the following? 1-2 days/week 3-4 days/week 5-6 days/week 7 days/week Never Buy a meal at the cafeteria Buy a meal at the cafeteria 1-2 days/week Buy a meal at the cafeteria 3-4 days/week Buy a meal at the cafeteria 5-6 days/week Buy a meal at the cafeteria 7 days/week Buy a meal at the cafeteria Never Buy a meal off-campus Buy a meal off-campus 1-2 days/week Buy a meal off-campus 3-4 days/week Buy a meal off-campus 5-6 days/week Buy a meal off-campus 7 days/week Buy a meal off-campus Never Bring a meal from home Bring a meal from home 1-2 days/week Bring a meal from home 3-4 days/week Bring a meal from home 5-6 days/week Bring a meal from home 7 days/week Bring a meal from home Never Question Title * 2. Which meal are you typically buying in the cafeteria? Breakfast Lunch Snack/Break None Question Title * 3. We recently added new items on our menus. Please rate our new menus and food selections. Excellent Above Average Average Below Average Poor Question Title * 4. Please rate your dining experience at the cafeteria. Excellent Above average Average Below average Poor Overall experience Overall experience Excellent Overall experience Above average Overall experience Average Overall experience Below average Overall experience Poor Food quality Food quality Excellent Food quality Above average Food quality Average Food quality Below average Food quality Poor Cleanliness Cleanliness Excellent Cleanliness Above average Cleanliness Average Cleanliness Below average Cleanliness Poor Speed of service Speed of service Excellent Speed of service Above average Speed of service Average Speed of service Below average Speed of service Poor Availability of healthy/vegetarian options Availability of healthy/vegetarian options Excellent Availability of healthy/vegetarian options Above average Availability of healthy/vegetarian options Average Availability of healthy/vegetarian options Below average Availability of healthy/vegetarian options Poor Price/value Price/value Excellent Price/value Above average Price/value Average Price/value Below average Price/value Poor Welcoming/friendliness of staff Welcoming/friendliness of staff Excellent Welcoming/friendliness of staff Above average Welcoming/friendliness of staff Average Welcoming/friendliness of staff Below average Welcoming/friendliness of staff Poor Knowledge/helpful dining staff Knowledge/helpful dining staff Excellent Knowledge/helpful dining staff Above average Knowledge/helpful dining staff Average Knowledge/helpful dining staff Below average Knowledge/helpful dining staff Poor Inviting dining atmosphere Inviting dining atmosphere Excellent Inviting dining atmosphere Above average Inviting dining atmosphere Average Inviting dining atmosphere Below average Inviting dining atmosphere Poor Hours of Service Hours of Service Excellent Hours of Service Above average Hours of Service Average Hours of Service Below average Hours of Service Poor Question Title * 5. What types of dining concepts do you enjoy in your dining program and how many times per week would you like to see your selection(s) on the menu? 1-2 days per week 3-4 days per week 5-6 days per week 7 days per week A couple of times per month Once a month Never Mexican/Southwestern Mexican/Southwestern 1-2 days per week Mexican/Southwestern 3-4 days per week Mexican/Southwestern 5-6 days per week Mexican/Southwestern 7 days per week Mexican/Southwestern A couple of times per month Mexican/Southwestern Once a month Mexican/Southwestern Never Asian Asian 1-2 days per week Asian 3-4 days per week Asian 5-6 days per week Asian 7 days per week Asian A couple of times per month Asian Once a month Asian Never Italian Italian 1-2 days per week Italian 3-4 days per week Italian 5-6 days per week Italian 7 days per week Italian A couple of times per month Italian Once a month Italian Never Mediterranean Mediterranean 1-2 days per week Mediterranean 3-4 days per week Mediterranean 5-6 days per week Mediterranean 7 days per week Mediterranean A couple of times per month Mediterranean Once a month Mediterranean Never Traditional Comfort Foods Traditional Comfort Foods 1-2 days per week Traditional Comfort Foods 3-4 days per week Traditional Comfort Foods 5-6 days per week Traditional Comfort Foods 7 days per week Traditional Comfort Foods A couple of times per month Traditional Comfort Foods Once a month Traditional Comfort Foods Never Display Cooking/Made-to-Order Display Cooking/Made-to-Order 1-2 days per week Display Cooking/Made-to-Order 3-4 days per week Display Cooking/Made-to-Order 5-6 days per week Display Cooking/Made-to-Order 7 days per week Display Cooking/Made-to-Order A couple of times per month Display Cooking/Made-to-Order Once a month Display Cooking/Made-to-Order Never Vegetarian Vegetarian 1-2 days per week Vegetarian 3-4 days per week Vegetarian 5-6 days per week Vegetarian 7 days per week Vegetarian A couple of times per month Vegetarian Once a month Vegetarian Never Vegan Vegan 1-2 days per week Vegan 3-4 days per week Vegan 5-6 days per week Vegan 7 days per week Vegan A couple of times per month Vegan Once a month Vegan Never Sushi Sushi 1-2 days per week Sushi 3-4 days per week Sushi 5-6 days per week Sushi 7 days per week Sushi A couple of times per month Sushi Once a month Sushi Never Other (please specify) Question Title * 6. Please let us know what item(s) you would like to have added to our menus. Question Title * 7. Please let us know what are some of your favorite menu items that we currently serve. Question Title * 8. Have you used our new Nutrics application for menu nutritional and food-allergen information? Yes No Question Title * 9. If you answered yes to the question above, please rate the ease of use of Nutritics for this important information. Very easy to use Easy to use Neither easy nor difficult to use Difficult to use Very difficult use Question Title * 10. Do you have any suggestions on how we can further enhance the cafeteria and our service? Question Title * 11. What is your role? Full-time Employee - Administrator/Staff Full-time Employee - Medical Professional (doctor, nurse, therapist, technician, etc.) Full-time Employee - Support Service Staff Member Part-time Employee - Administrator/Staff Part-time Employee - Medical Professional (doctor, nurse, therapist, technician, etc.) Part-time Support Service Staff Member Contractor Sales Rep/Vendor Patient Visitor Volunteer Other (please specify) Question Title * 12. What is your schedule status? 1st Shift 2nd Shift 3rd Shift Does not apply Done