Thank you for choosing to complete this survey.

Thank you for helping us to continuously improve our products and services to better serve you. We appreciate your time and your business.  After submitting the survey, you are automatically entered into our monthly drawing for a great prize.

* 1. What did you purchase?

* 2. Please rate your overall satisfaction level on the following items:

  Highly satisfied Fairly well satisfied Satisfied Dissatisfied Highly dissatisfied
Your purchase experience
Your salesperson
Your delivery experience
Your equipment
Timeliness of Invoice
Accuracy of Invoice

* 3. Could you please rate your salesperson on the following?

  Very satisfied Fairly well satisfied Satisfied Dissatisfied Very dissatisfied
Knowledge of products
Providing advice on the best product for the job
Providing alternatives to buying, such as leasing (if applicable)
Providing accurate cost estimates
Concern for your needs
Accessibility when needed
Professionalism
Ease of Interacting with salesperson

* 4. Could you please rate your delivery experience on the following:

  Highly satisfied Fairly well satisfied Satisfied Dissatisfied Highly dissatisfied
Delivering your equipment when promised
Delivering your equipment with all features/options ordered
Delivering your equipment fully operational and ready to work
Explaining proper operation
Explaining required maintenance
Explaining warranty coverage

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