New Loan Experience Survey

Thank you for taking the time to provide us with feedback about your recent lending experience.

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* 1. Which lending team member did you work with on your loan?

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* 2. What type of loan did you finance?

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* 3. Overall, how pleased are you with the experience of the loan process?

Extremely pleased

Very pleased

Moderately pleased

Slightly pleased

Not at all pleased

Not applicable

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* 4. Overall, how responsive was our lending representative during the loan process?

Extremely responsive

Very responsive

Moderately responsive

Slightly responsive

Not at all responsive

Not applicable

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* 5. How likely is it that you would recommend Gulf Coast Educators FCU to a friend or colleague?

Not at all likely

Extremely likely

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1

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3

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5

6

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8

9

10

0

1

2

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5

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8

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10

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* 6. Do you have any suggestions to improve the lending experience or any other comments or questions you would like to share? (If you would like a reply, please include contact information including name and e-mail address or phone number)