Navy Recreational Lodging Program Question Title 1. Overall, how satisfied or dissatisfied are you with the MWR Navy Recreational Lodging Program? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title 2. Which of the following words would you use to describe our customer service? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Question Title 3. How would you rate the check-in process? Extremely efficient Very efficient Somewhat efficient Not so efficient Not at all efficient Question Title 4. How would you rate the directional signage to the check in desk and room/campsite? Excellent Very good Good Fair Poor Question Title 5. How would you rate the cleanliness of our guest room/RV site/campsite? Extremely clean Very clean Somewhat clean Not so clean Not at all clean Question Title 6. How satisfied are you with the park or property's appearance? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title 7. How would you rate the cleanliness of restrooms/comfort station/laundry facility? Extremely clean Very clean Somewhat clean Not so clean Not at all clean Question Title 8. How would you rate the value for the money spent on your lodging experience? Excellent Very good Good Fair Poor Question Title 9. How responsive have we been in assisting with lodging or stay issues? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Question Title 10. Which of the following words would you use to describe the Navy's Recreational Lodging Program marketing and communication methods? Extremely professional and current Very professional and current Somewhat professional and current Not so professional and current Not at all professional and current Question Title 11. Do you have any other comments, questions, or concerns? Question Title 12. Please indicate the region you are in: Southeast Southwest Mid-Atlantic Northwest Joint Region Marianas Hawaii Navy District Washington Singapore Japan Korea EURAFSWA Question Title 13. Contact information (optional) Name Email Address Phone Number Done
