Seychelles National Parks Authority - National Tourism Operators Survey

Thanks for taking this survey, which takes less than 10 minutes to complete! To find out more about SNPA, visit its website http://www.snpa.gov.sc/ and its facebook page: seyparksauthority

Question Title

* 1. What kind of services do you offer to tourists? (Tick all that apply)

Inbound Tour Operator (DMC)

Accommodation (Hotel, guest house, etc)

Scuba Diving

Boat Charter

Glass Bottom Boat

Sports Fishing

Guided walks and tours

Watersports (including kayaking)

Snorkelling

Taxi/Bus Service

Other (please specify)

Question Title

* 2. From which island(s) do you operate activities to national parks?

Mahé

Praslin

La Digue

Other (please specify)

Question Title

* 3. How often do your guests use the following sources of information to help them decide which day trips or national parks to visit during their holiday?

	Very Often	Somewhat Often	Not Very Often	Never
Tripadvisor	Tripadvisor Very Often	Tripadvisor Somewhat Often	Tripadvisor Not Very Often	Tripadvisor Never
National Parks Authority website	National Parks Authority website Very Often	National Parks Authority website Somewhat Often	National Parks Authority website Not Very Often	National Parks Authority website Never
National Parks Authority Facebook page	National Parks Authority Facebook page Very Often	National Parks Authority Facebook page Somewhat Often	National Parks Authority Facebook page Not Very Often	National Parks Authority Facebook page Never
Recommendations from other websites	Recommendations from other websites Very Often	Recommendations from other websites Somewhat Often	Recommendations from other websites Not Very Often	Recommendations from other websites Never
Recommendations from guidebooks	Recommendations from guidebooks Very Often	Recommendations from guidebooks Somewhat Often	Recommendations from guidebooks Not Very Often	Recommendations from guidebooks Never
Recommendations from their hotels	Recommendations from their hotels Very Often	Recommendations from their hotels Somewhat Often	Recommendations from their hotels Not Very Often	Recommendations from their hotels Never
Recommendations from their travel agent	Recommendations from their travel agent Very Often	Recommendations from their travel agent Somewhat Often	Recommendations from their travel agent Not Very Often	Recommendations from their travel agent Never
Recommendations from a tour guide/taxi operator	Recommendations from a tour guide/taxi operator Very Often	Recommendations from a tour guide/taxi operator Somewhat Often	Recommendations from a tour guide/taxi operator Not Very Often	Recommendations from a tour guide/taxi operator Never
On the spot decision (on the beach, etc)	On the spot decision (on the beach, etc) Very Often	On the spot decision (on the beach, etc) Somewhat Often	On the spot decision (on the beach, etc) Not Very Often	On the spot decision (on the beach, etc) Never

Comments?

Question Title

* 4. How important are the following sources of information to help influence your guests' decision to visit the National Parks?

	Very Important	Somewhat Important	Not Very Important	Not Important At All
National Parks Authority Website	National Parks Authority Website Very Important	National Parks Authority Website Somewhat Important	National Parks Authority Website Not Very Important	National Parks Authority Website Not Important At All
Facebook/Instagram feeds	Facebook/Instagram feeds Very Important	Facebook/Instagram feeds Somewhat Important	Facebook/Instagram feeds Not Very Important	Facebook/Instagram feeds Not Important At All
Online guidebooks and maps	Online guidebooks and maps Very Important	Online guidebooks and maps Somewhat Important	Online guidebooks and maps Not Very Important	Online guidebooks and maps Not Important At All
Information upon arrival at the airport (how to get there, etc)	Information upon arrival at the airport (how to get there, etc) Very Important	Information upon arrival at the airport (how to get there, etc) Somewhat Important	Information upon arrival at the airport (how to get there, etc) Not Very Important	Information upon arrival at the airport (how to get there, etc) Not Important At All
Information provided by tour operators and hotels	Information provided by tour operators and hotels Very Important	Information provided by tour operators and hotels Somewhat Important	Information provided by tour operators and hotels Not Very Important	Information provided by tour operators and hotels Not Important At All
Information from public signboards	Information from public signboards Very Important	Information from public signboards Somewhat Important	Information from public signboards Not Very Important	Information from public signboards Not Important At All
International Media (TV, radio, magazines in their home country)	International Media (TV, radio, magazines in their home country) Very Important	International Media (TV, radio, magazines in their home country) Somewhat Important	International Media (TV, radio, magazines in their home country) Not Very Important	International Media (TV, radio, magazines in their home country) Not Important At All

Comments?

Question Title

* 5. How important are the following types of information for your guests to receive?

	Very Important	Somewhat Important	Not Very Important	Not Important At All
Locations of National Parks, how to get there, facility information...	Locations of National Parks, how to get there, facility information... Very Important	Locations of National Parks, how to get there, facility information... Somewhat Important	Locations of National Parks, how to get there, facility information... Not Very Important	Locations of National Parks, how to get there, facility information... Not Important At All
Unique features of each National Park	Unique features of each National Park Very Important	Unique features of each National Park Somewhat Important	Unique features of each National Park Not Very Important	Unique features of each National Park Not Important At All
Rules, entrance prices and where to buy tickets	Rules, entrance prices and where to buy tickets Very Important	Rules, entrance prices and where to buy tickets Somewhat Important	Rules, entrance prices and where to buy tickets Not Very Important	Rules, entrance prices and where to buy tickets Not Important At All
Contact information	Contact information Very Important	Contact information Somewhat Important	Contact information Not Very Important	Contact information Not Important At All
Conservation efforts and projects	Conservation efforts and projects Very Important	Conservation efforts and projects Somewhat Important	Conservation efforts and projects Not Very Important	Conservation efforts and projects Not Important At All
Safety information	Safety information Very Important	Safety information Somewhat Important	Safety information Not Very Important	Safety information Not Important At All
Recommendations of tour guides	Recommendations of tour guides Very Important	Recommendations of tour guides Somewhat Important	Recommendations of tour guides Not Very Important	Recommendations of tour guides Not Important At All

Comments?

Question Title

* 6. How important is it for you, as a tourism operator, to receive information about the following?

	Very Important	Somewhat Important	Not Very Important	Not Important At All
Changes to fees, penalties, activities allowed in National Parks	Changes to fees, penalties, activities allowed in National Parks Very Important	Changes to fees, penalties, activities allowed in National Parks Somewhat Important	Changes to fees, penalties, activities allowed in National Parks Not Very Important	Changes to fees, penalties, activities allowed in National Parks Not Important At All
Procedures for making payments and complaints	Procedures for making payments and complaints Very Important	Procedures for making payments and complaints Somewhat Important	Procedures for making payments and complaints Not Very Important	Procedures for making payments and complaints Not Important At All
Invitations to meetings	Invitations to meetings Very Important	Invitations to meetings Somewhat Important	Invitations to meetings Not Very Important	Invitations to meetings Not Important At All
Feedback from public meetings, findings of studies	Feedback from public meetings, findings of studies Very Important	Feedback from public meetings, findings of studies Somewhat Important	Feedback from public meetings, findings of studies Not Very Important	Feedback from public meetings, findings of studies Not Important At All
Ongoing or completed conservation activities	Ongoing or completed conservation activities Very Important	Ongoing or completed conservation activities Somewhat Important	Ongoing or completed conservation activities Not Very Important	Ongoing or completed conservation activities Not Important At All
Incidences of poaching or other illegal activities	Incidences of poaching or other illegal activities Very Important	Incidences of poaching or other illegal activities Somewhat Important	Incidences of poaching or other illegal activities Not Very Important	Incidences of poaching or other illegal activities Not Important At All
Alerts of environmental threats	Alerts of environmental threats Very Important	Alerts of environmental threats Somewhat Important	Alerts of environmental threats Not Very Important	Alerts of environmental threats Not Important At All
Changes or updates to trails	Changes or updates to trails Very Important	Changes or updates to trails Somewhat Important	Changes or updates to trails Not Very Important	Changes or updates to trails Not Important At All

Comments?

Question Title

* 7. What are the most useful means of communicating information to you about the National Parks?

	Very Useful	Somewhat Useful	Not Very Useful	Not Useful At All
National Parks Authority Website	National Parks Authority Website Very Useful	National Parks Authority Website Somewhat Useful	National Parks Authority Website Not Very Useful	National Parks Authority Website Not Useful At All
E-mails	E-mails Very Useful	E-mails Somewhat Useful	E-mails Not Very Useful	E-mails Not Useful At All
Public meetings during the week	Public meetings during the week Very Useful	Public meetings during the week Somewhat Useful	Public meetings during the week Not Very Useful	Public meetings during the week Not Useful At All
Public meetings held on a weekend	Public meetings held on a weekend Very Useful	Public meetings held on a weekend Somewhat Useful	Public meetings held on a weekend Not Very Useful	Public meetings held on a weekend Not Useful At All
National Media (TV, radio, newspapers)	National Media (TV, radio, newspapers) Very Useful	National Media (TV, radio, newspapers) Somewhat Useful	National Media (TV, radio, newspapers) Not Very Useful	National Media (TV, radio, newspapers) Not Useful At All
Facebook	Facebook Very Useful	Facebook Somewhat Useful	Facebook Not Very Useful	Facebook Not Useful At All

Comments?

Question Title

* 8. How often would you prefer to receive news and information from the National Parks Authority?

Once or Twice a Week

Once or Twice a Month

A Few Times A Year

I don't need to receive information about National Parks

Comments?