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National Highways - Customer Feedback

We are currently working on improvements to the National Traffic Information Services and the functionality of the Traffic England Website.

We would like to gather your feedback and opinions to help us to understand your views on the existing service and what improvements your would like to see. You are therefore invited to take part in this short survey which should take around 4 minutes to complete.

Your answers are valuable to our teams and allow us to better understand more about how our services are being received and how well they are meeting your needs.

The results of the survey are anonymous and will be treated according to our privacy policy.

This survey is being conducted by Sopra Steria Ltd who provide the National Traffic Information Services on behalf of National Highways.
1.What is your main reason for using the National Highways road network?
Variable message signs
Variable message signs displaying distance to junction and road closure information
The following questions are about the variable message signs (shown above) which we use to provide you with travel time information, road closure information, information on incidents, delays, alternative routes and reopening notifications, advance weather warnings, and information about upcoming events which might effect your journey on a specific highway segment.
2.When using the road network have you seen the information displayed on Variable Message Signs and Gantries?