Cairns Taipans - NBL20 Fan Engagement Survey

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* 1. Into which of the following age groups do you fall?

Less than 18 years

18-24 years

25-29 years

30-34 years

35-39 years

40-44 years

45-49 years

50-54 years

55-59 years

60-64 years

65 + years

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* 2. Are you?

Male

Female

Prefer not to answer

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* 3. What is your postcode?

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* 4. Thinking about the 2019/20 season, on average, how often have you done each of the following regarding the NBL?

	A Few Times Per Week	Once Per Week	Every Couple of Weeks	Once Per Month	Every Few Months	Less Often	Have Not Done
Watched a live broadcast of an NBL game on free-to-air TV	Watched a live broadcast of an NBL game on free-to-air TV A Few Times Per Week	Watched a live broadcast of an NBL game on free-to-air TV Once Per Week	Watched a live broadcast of an NBL game on free-to-air TV Every Couple of Weeks	Watched a live broadcast of an NBL game on free-to-air TV Once Per Month	Watched a live broadcast of an NBL game on free-to-air TV Every Few Months	Watched a live broadcast of an NBL game on free-to-air TV Less Often	Watched a live broadcast of an NBL game on free-to-air TV Have Not Done
Watched a replayed broadcast of an NBL game on free-to-air TV	Watched a replayed broadcast of an NBL game on free-to-air TV A Few Times Per Week	Watched a replayed broadcast of an NBL game on free-to-air TV Once Per Week	Watched a replayed broadcast of an NBL game on free-to-air TV Every Couple of Weeks	Watched a replayed broadcast of an NBL game on free-to-air TV Once Per Month	Watched a replayed broadcast of an NBL game on free-to-air TV Every Few Months	Watched a replayed broadcast of an NBL game on free-to-air TV Less Often	Watched a replayed broadcast of an NBL game on free-to-air TV Have Not Done
Watched a live broadcast of an NBL game on Pay-TV	Watched a live broadcast of an NBL game on Pay-TV A Few Times Per Week	Watched a live broadcast of an NBL game on Pay-TV Once Per Week	Watched a live broadcast of an NBL game on Pay-TV Every Couple of Weeks	Watched a live broadcast of an NBL game on Pay-TV Once Per Month	Watched a live broadcast of an NBL game on Pay-TV Every Few Months	Watched a live broadcast of an NBL game on Pay-TV Less Often	Watched a live broadcast of an NBL game on Pay-TV Have Not Done
Watched a replayed broadcast of an NBL game on Pay-TV	Watched a replayed broadcast of an NBL game on Pay-TV A Few Times Per Week	Watched a replayed broadcast of an NBL game on Pay-TV Once Per Week	Watched a replayed broadcast of an NBL game on Pay-TV Every Couple of Weeks	Watched a replayed broadcast of an NBL game on Pay-TV Once Per Month	Watched a replayed broadcast of an NBL game on Pay-TV Every Few Months	Watched a replayed broadcast of an NBL game on Pay-TV Less Often	Watched a replayed broadcast of an NBL game on Pay-TV Have Not Done
Watched a live broadcast of an NBL game via online stream	Watched a live broadcast of an NBL game via online stream A Few Times Per Week	Watched a live broadcast of an NBL game via online stream Once Per Week	Watched a live broadcast of an NBL game via online stream Every Couple of Weeks	Watched a live broadcast of an NBL game via online stream Once Per Month	Watched a live broadcast of an NBL game via online stream Every Few Months	Watched a live broadcast of an NBL game via online stream Less Often	Watched a live broadcast of an NBL game via online stream Have Not Done
Watched a replayed broadcast of an NBL game via online stream	Watched a replayed broadcast of an NBL game via online stream A Few Times Per Week	Watched a replayed broadcast of an NBL game via online stream Once Per Week	Watched a replayed broadcast of an NBL game via online stream Every Couple of Weeks	Watched a replayed broadcast of an NBL game via online stream Once Per Month	Watched a replayed broadcast of an NBL game via online stream Every Few Months	Watched a replayed broadcast of an NBL game via online stream Less Often	Watched a replayed broadcast of an NBL game via online stream Have Not Done

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* 5. Which NBL team do you support?

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* 6. How many games during the 2019/20 NBL season have you attended?

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* 7. For the upcoming 2020/21 Hungry Jack's NBL Season, which of the below options is true regarding becoming a member of an NBL Club?

Committed to buying a membership

Considering buying a membership

Not considering buying a membership

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* 8. Please provide feedback below around what it would take for you to purchase an NBL Club membership (this question is optional)

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* 9. Overall, how satisfied were you with your NBL experience?

0 = Not at all Satisfied

100 = Extremely Satisfied

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 10. Why did you give that rating?

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* 11. Overall, how likely are you to recommend attending or watching an NBL game to family, friends, or colleagues?

0 = Would not recommend

100 = Extremely likely to recommend

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 12. Based on your experience, how likely are you to attend another NBL game in the future?

Very Likely

Likely

Neither likely or unlikely

Unlikely

Definitely not

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* 13. Any comments or suggestions you have for your Club's Membership department?

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* 14. How would you rate the following aspects of your most recent NBL game day experience?

	Terrible	Poor	OK	Good	Excellent	Unsure
The atmosphere at the stadium	The atmosphere at the stadium Terrible	The atmosphere at the stadium Poor	The atmosphere at the stadium OK	The atmosphere at the stadium Good	The atmosphere at the stadium Excellent	The atmosphere at the stadium Unsure
The quality of the game itself	The quality of the game itself Terrible	The quality of the game itself Poor	The quality of the game itself OK	The quality of the game itself Good	The quality of the game itself Excellent	The quality of the game itself Unsure
The entertainment during the game	The entertainment during the game Terrible	The entertainment during the game Poor	The entertainment during the game OK	The entertainment during the game Good	The entertainment during the game Excellent	The entertainment during the game Unsure
The half time entertainment	The half time entertainment Terrible	The half time entertainment Poor	The half time entertainment OK	The half time entertainment Good	The half time entertainment Excellent	The half time entertainment Unsure
The excitement of the courtside announcer	The excitement of the courtside announcer Terrible	The excitement of the courtside announcer Poor	The excitement of the courtside announcer OK	The excitement of the courtside announcer Good	The excitement of the courtside announcer Excellent	The excitement of the courtside announcer Unsure
The ability to keep up with what’s going on	The ability to keep up with what’s going on Terrible	The ability to keep up with what’s going on Poor	The ability to keep up with what’s going on OK	The ability to keep up with what’s going on Good	The ability to keep up with what’s going on Excellent	The ability to keep up with what’s going on Unsure
The ability to watch replays and key highlights throughout the game	The ability to watch replays and key highlights throughout the game Terrible	The ability to watch replays and key highlights throughout the game Poor	The ability to watch replays and key highlights throughout the game OK	The ability to watch replays and key highlights throughout the game Good	The ability to watch replays and key highlights throughout the game Excellent	The ability to watch replays and key highlights throughout the game Unsure
The food options available at the venue	The food options available at the venue Terrible	The food options available at the venue Poor	The food options available at the venue OK	The food options available at the venue Good	The food options available at the venue Excellent	The food options available at the venue Unsure
The facilities and standard of the venue	The facilities and standard of the venue Terrible	The facilities and standard of the venue Poor	The facilities and standard of the venue OK	The facilities and standard of the venue Good	The facilities and standard of the venue Excellent	The facilities and standard of the venue Unsure
The location of the venue	The location of the venue Terrible	The location of the venue Poor	The location of the venue OK	The location of the venue Good	The location of the venue Excellent	The location of the venue Unsure

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* 15. How would you rate your supported NBL team’s performance on the following areas? [If no team supported, please select N/A]

	Terrible	Poor	OK	Good	Excellent	Unsure	N/A
Performance of the team	Performance of the team Terrible	Performance of the team Poor	Performance of the team OK	Performance of the team Good	Performance of the team Excellent	Performance of the team Unsure	Performance of the team N/A
The club’s ability to create a sense of fan community	The club’s ability to create a sense of fan community Terrible	The club’s ability to create a sense of fan community Poor	The club’s ability to create a sense of fan community OK	The club’s ability to create a sense of fan community Good	The club’s ability to create a sense of fan community Excellent	The club’s ability to create a sense of fan community Unsure	The club’s ability to create a sense of fan community N/A
Their social media profile	Their social media profile Terrible	Their social media profile Poor	Their social media profile OK	Their social media profile Good	Their social media profile Excellent	Their social media profile Unsure	Their social media profile N/A
Their ability to provide fans with up-to-date information	Their ability to provide fans with up-to-date information Terrible	Their ability to provide fans with up-to-date information Poor	Their ability to provide fans with up-to-date information OK	Their ability to provide fans with up-to-date information Good	Their ability to provide fans with up-to-date information Excellent	Their ability to provide fans with up-to-date information Unsure	Their ability to provide fans with up-to-date information N/A
Their ability to stand out and be different from other clubs	Their ability to stand out and be different from other clubs Terrible	Their ability to stand out and be different from other clubs Poor	Their ability to stand out and be different from other clubs OK	Their ability to stand out and be different from other clubs Good	Their ability to stand out and be different from other clubs Excellent	Their ability to stand out and be different from other clubs Unsure	Their ability to stand out and be different from other clubs N/A
Their merchandise selection	Their merchandise selection Terrible	Their merchandise selection Poor	Their merchandise selection OK	Their merchandise selection Good	Their merchandise selection Excellent	Their merchandise selection Unsure	Their merchandise selection N/A
Their community engagement program	Their community engagement program Terrible	Their community engagement program Poor	Their community engagement program OK	Their community engagement program Good	Their community engagement program Excellent	Their community engagement program Unsure	Their community engagement program N/A
The interaction and engagement levels of their players	The interaction and engagement levels of their players Terrible	The interaction and engagement levels of their players Poor	The interaction and engagement levels of their players OK	The interaction and engagement levels of their players Good	The interaction and engagement levels of their players Excellent	The interaction and engagement levels of their players Unsure	The interaction and engagement levels of their players N/A
Their visibility in the local media	Their visibility in the local media Terrible	Their visibility in the local media Poor	Their visibility in the local media OK	Their visibility in the local media Good	Their visibility in the local media Excellent	Their visibility in the local media Unsure	Their visibility in the local media N/A
The value for money when attending games	The value for money when attending games Terrible	The value for money when attending games Poor	The value for money when attending games OK	The value for money when attending games Good	The value for money when attending games Excellent	The value for money when attending games Unsure	The value for money when attending games N/A

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* 16. Do you follow the Taipans on social media? If so, which is your preferred platform?

Facebook

Twitter

Instagram

TikTok

I don't follow the Taipans on any Social Media platforms

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* 17. From 1-10, please rate how easy it was to purchase tickets and/or use the new Taipans member cards throughout the 2019/20 season.

Poor

Average

Excellent

N/A

Poor

Average

Excellent

N/A

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* 18. Do you have any suggestions or feedback to provide regarding ticket purchase/Taipans memberships?

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* 19. HAVE YOUR SAY FOR YOUR CHANCE TO WIN a signed Mirko Djeric jersey. The prize will be awarded based on the best response to the following question: Tell us in 25 words or less, if you could make any change to the 2020/21 NBL season, what would it be, and why?*

*If you do not wish to enter, please click 'DONE' at the bottom of the page to complete the survey.

Cairns Taipans - NBL20 Fan Engagement Survey

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* 1. Into which of the following age groups do you fall?

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* 2. Are you?

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* 3. What is your postcode?

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* 4. Thinking about the 2019/20 season, on average, how often have you done each of the following regarding the NBL?

Question Title

* 5. Which NBL team do you support?

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* 6. How many games during the 2019/20 NBL season have you attended?

Question Title

* 7. For the upcoming 2020/21 Hungry Jack's NBL Season, which of the below options is true regarding becoming a member of an NBL Club?

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* 8. Please provide feedback below around what it would take for you to purchase an NBL Club membership (this question is optional)

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* 9. Overall, how satisfied were you with your NBL experience?

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* 10. Why did you give that rating?

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* 11. Overall, how likely are you to recommend attending or watching an NBL game to family, friends, or colleagues?

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* 12. Based on your experience, how likely are you to attend another NBL game in the future?

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* 13. Any comments or suggestions you have for your Club's Membership department?

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* 14. How would you rate the following aspects of your most recent NBL game day experience?

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* 15. How would you rate your supported NBL team’s performance on the following areas? [If no team supported, please select N/A]

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* 16. Do you follow the Taipans on social media? If so, which is your preferred platform?

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* 17. From 1-10, please rate how easy it was to purchase tickets and/or use the new Taipans member cards throughout the 2019/20 season.

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* 18. Do you have any suggestions or feedback to provide regarding ticket purchase/Taipans memberships?

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* 20. Your Full Name:

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* 21. Your Email Address: