1. The initial application for ESA (Employment support allowance)

Thank you very much for taking part in this survey about your experiences of supporting people affected by mental illness as they apply for employment support allowance (ESA). If you have knowledge of more than one claimant's experiences, please use the comment boxes to detail these. This survey should take approximately 15 mins to complete.

* 1. Was the initial ESA application straightforward to complete?

* 2. Was the claimant supported to complete the application?

* 3. Was this support adequate?

* 4. Any other comments on this section?