Rainbow Water Customer Service Survey Question Title * 1. Please rate the quality of water delivered by Rainbow Water? (Based on taste, color, and smell.) Highly Dissatisfied Dissatisfied Neither Satisfied nor Dissatisfied Satisfied Highly Satisfied Highly Dissatisfied Dissatisfied Neither Satisfied nor Dissatisfied Satisfied Highly Satisfied Question Title * 2. How would you rate the courtesy and professionalism of Rainbow Water employees? Highly Dissatisfied Dissatisfied Neither Satisfied or Dissatisfied Satisfied Highly Satisfied Highly Dissatisfied Dissatisfied Neither Satisfied or Dissatisfied Satisfied Highly Satisfied Question Title * 3. How satisfied were you with the level of knowledge of the Rainbow Water employee who assisted you? Highly dissatisfied Dissatisfied Neither Satisfied or Dissatisfied Satisfied Highly Satisfied Highly dissatisfied Dissatisfied Neither Satisfied or Dissatisfied Satisfied Highly Satisfied Question Title * 4. Do you feel Rainbow Water cares about your concerns? Yes No Question Title * 5. Rate the speed of service and responsiveness of doing business with Rainbow Water. Highly Dissatisfied Dissatisfied Neither Satisfied or Dissatisfied Satisfied Highly Satisfied Highly Dissatisfied Dissatisfied Neither Satisfied or Dissatisfied Satisfied Highly Satisfied Question Title * 6. How do you prefer to receive communication from Rainbow Water? (Please check all that apply) Billing Insert or Message Direct Mail or Postcard Newsletter Newspaper Phone Call Social Media Text Message Website Done