Customer Feedback

Question Title

* 1. Overall, how would you rate your experience with TRUE Transit?

Excellent

Very good

Good

Fair

Poor

Question Title

* 2. What did you like about your experience with TRUE Transit?

Question Title

* 3. What suggestions do you have to help improve TRUE Transit?

Question Title

* 4. How friendly was the dispatcher you spoke with?

Extremely friendly

Very friendly

Somewhat friendly

Not so friendly

Not at all friendly

Not applicable

Question Title

* 5. How friendly was the driver?

Extremely friendly

Very friendly

Somewhat friendly

Not so friendly

Not at all friendly

If you remember your driver's name, please provide or tell us day and location of the ride.

Question Title

* 6. Prior to your ride, how much of the information that you needed did you get?

All of the information

Most of the information

Some of the information

A little of the information

None of the information

Question Title

* 7. Please tell us about the financial value of your ride.

Excellent Price

Good Price

Cost was too high

Question Title

* 8. How likely is it that you would recommend TRUE Transit to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Not at all likely - 0

Extremely likely - 10

Question Title

* 9. How did you hear about TRUE Transit?

From a friend, family member, co-worker, etc.

Ad online

Ad on TV

Ad on radio

Ad in paper or magazine

Other (please specify)

Question Title

* 10. Do you have any other comments, questions, or concerns?

Question Title

* 11. Please provide your contact information if you'de like us to follow up with you on any of your concerns.

Name

Company

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number

Thank you for providing your feedback. It's greatly appreciated.