Help us help you! Your honest feedback is greatly apreciated

We are looking for feedback on your experience with Best Plumbing Specialties. Please take a few moments to answer the questions as honest and unbiased as possible.  These answers will be anonymous and your sales rep will not be aware of your responses, individually. Thank you for being a Best Plumbing customer!

Question Title

* 1. How did you first learn about Best Plumbing Specialties?

Question Title

* 2. How long have you or your facility been a Best Plumbing customer

Question Title

* 3. In a few words, what is something that makes our company stand out amongst our competition?

Question Title

* 4. In a few words, is there something you wish we were doing or offering in order to better serve you?

Question Title

* 5. Who is your sales representative or department you work with the most?

Question Title

* 6. On a scale of 1-4 (4 being the best) please rate the sales rep or department you work with on the characteristics below:

  4: Excellent 3: Good 2: Not Good 1: Bad
Ability to use his/her resources to find you answers and information
Attention to detail and effort
Professionalism and Friendliness

Question Title

* 7. Have you used our website www.bestplumbingspecialties.com?

Question Title

* 8. If so, what are the main reasons you use our website? (select all that apply)

Question Title

* 9. Can you describe a time when your sales rep or our company went above and beyond to satisfy you with great customer service?
(Please provide your name and name of facility if you would like to give us permission to share this story on social media. Don't worry, all other answers remain anonymous to your sales rep)

Question Title

* 10. If you have participated in or utilized any of our promotions, please let us know what you think of them and what your favorite one was? 
(i.e. Milwaukee promotion, Nebo promotion, Diablo promotion, etc.)

T