* 1. Your name(s)

* 3. What were your first impressions when visiting the office?

* 4. Would you use Penderlaw again?

* 5. Would you recommend Penderlaw to a friend or family member?

* 6. What could we do to improve the service you received from us?

* 7. In general, how satisfied were you with the service you received from Penderlaw in relation to:

  Extremely Satisfied Satisfied Not Satisfied
The staff at Penderlaw
How quickly we responded to phone calls, letters and/or emails
The quality of advice given
The overall service received from us

* 8. Please also include any comments you’d like to make in addition to this survey

* 9. There will be occasions where we use feedback as testimonials. Are you happy for us to use your name and the information you’ve provided on our website and/or social media sites?